Q: I need to get into my child's phone but there is a passcode on it that I do not have and I am not sure if the phone is linked to an Apple ID, what can I do?
I need to get into my child's phone but there is a passcode on it that I do not have and I am not sure if the phone is linked to an Apple ID, what can I do?
Posted on Jul 24, 2015 9:32 AM
PLEASE BEWARE THIS PROCESS WILL COMPLETELY ERASE THE DEVICE SO IF YOU DONT HAVE A BACKUP ALL PERSONAL CONTENT ON THE PHONE WILL BE LOST THE BENEFIT TO GOING THROUGH THIS PROCESS IS TO ALLOW THE PHONE TO BE USED AGAIN SO IF YOUR INTENTION IS TO FIND OUT WHAT HE HAS BEEN UP TO AND YOU DONT HAVE A BACKUP THIS WONT HELP that being said first things first check if the phone is activation locked by using this link https://www.icloud.com/activationlock/ if it is you will need the Apple ID and password after you restore the iPhone to be able to activate the iPhone and use it again if you don't know the Apple ID you might be able to locate it using this link https://iforgot.apple.com/appleid once you find out the Apple ID if you need to reset the password you can you this link https://iforgot.apple.com/ if the iPhone is activation locked and you can't find the Apple ID or reset the password please don't proceed any further and call apple because restoring the phone without knowing what the Apple ID and password is if it's activation locked will stop you from using it you can find your local apple support number using this link Contact Apple for support and service - Apple Support ok so if you have made it this far use the instructions from this link to restore the iPhone back to factory settings If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Good luck hope this helps
Posted on Jul 24, 2015 11:32 AM