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All replies
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Helpful answers
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Jul 24, 2015 10:29 AM in response to blondjlo1by KiltedTim,No. There is no such thing as an unlock code for an iPhone. If it's locked to Sprint, and they refuse to unlock it, it can not be unlocked.
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Jul 24, 2015 10:30 AM in response to blondjlo1by Ralph Landry1,The carrier has to send the unlock signal to the iPhone, you don't enter it yourself. You will have to continue to deal with Sprint.
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Jul 24, 2015 10:31 AM in response to blondjlo1by Ralph Landry1,See this knowledge base article from Apple:How to unlock your iPhone for use with another carrier - Apple Support
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Jul 24, 2015 10:31 AM in response to Ralph Landry1by blondjlo1,thanks i spent three hours yesterday contacting them they are really useless at times and gave me the run around
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Jul 24, 2015 10:34 AM in response to blondjlo1by KiltedTim,If it's locked to Sprint, it MUST be active on their network for them to effect an unlock. If the account it's tied to is not active, it can not be unlocked.
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Jul 24, 2015 10:41 AM in response to blondjlo1by Ralph Landry1,The practice that seems to be commonly used by the carriers is to only unlock an iPhone for a customer in good standing who has completed the terms of their contract. Sprint has reportedly not been cooperative with anyone when it comes to iPhone unlocking. All of which means you are pretty much stuck since ONLY the carrier can unlock the iPhone.