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MacBook Pro is running so slowly it's ridiculous

Yesterday I started up my computer, and it had the gray progress bar under the apple logo. It took a while for it to load and once logged in it continued to freeze up Logic pro is giving me the disk is running too slow error. I checked my activity monitor and it isn't a program in the background, I have 450 GB of storage left, and the ctrl+option+shift+power hold didn't work either. I ran diagnostics and it found nothing. Does anyone know what it could be?

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Jul 24, 2015 7:07 PM

Reply
6 replies

Jul 24, 2015 7:17 PM in response to ald227

The startup drive is failing, or there is some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Jul 24, 2015 7:41 PM in response to ald227

There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.

1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.

If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.

2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.

3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.

4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Jul 24, 2015 7:48 PM in response to ald227

EtreCheck version: 2.2 (132)

Report generated 7/24/15, 10:30 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 839 - SN = W03104WQBD3LC


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 2:35:53


Disk Information: ℹ️

APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (436.92 GB free)

Core Storage: disk0s2 749.30 GB Online


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Seagate Backup+ BK 1 TB

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.10) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.10) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.10) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.10) [Click for support]


/System/Library/Extensions

[loaded] com.digidesign.iokit.DigiDal (8.0.3d1) [Click for support]

[loaded] com.digidesign.iokit.DigiIO (8.0.3d1) [Click for support]

[not loaded] com.maudio.usb.producer.driver (1.8.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]


Startup Items: ℹ️

DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

M-Audio Producer USB: Path: /Library/StartupItems/M-Audio Producer USB

PACESupport: Path: /Library/StartupItems/PACESupport

Startup items are obsolete in OS X Yosemite


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist


Launch Agents: ℹ️

[unknown] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[failed] com.apple.spirecorder.plist

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[unknown] com.oracle.java.Helper-Tool.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]

[loaded] PACESupport.plist [Click for support]


User Launch Agents: ℹ️

[running] com.google.Chrome.framework.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Flux Application (/Users/[redacted]/Applications/Flux.app)

Dropbox Application (/Applications/Dropbox.app)

Autodesk 360 Application (/Applications/Autodesk/Autodesk 360.app)

Spotify Application Hidden (/Applications/Spotify.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.6.2f1 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]


Safari Extensions: ℹ️

AdBlock

Reddit Enhancement Suite

Searchme Adware! [Click to remove]


Audio Plug-ins: ℹ️

JackRouter: Version: JackRouter [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

M-Audio Producer USB [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

85% Google Chrome Helper(9)

16% WindowServer

10% Google Chrome

7% coreaudiod

4% Logic Pro X


Top Processes by Memory: ℹ️

1.89 GB Google Chrome Helper(9)

688 MB kernel_task

672 MB com.apple.WebKit.WebContent(4)

344 MB Spotify Helper(2)

221 MB Logic Pro X


Virtual Memory Information: ℹ️

24 MB Free RAM

7.98 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 24, 2015, 10:16:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Logic Pro X_2015-07-24-221646_[redacted].crash

Jul 24, 2015, 07:45:54 PM Self test - passed

Jul 24, 2015, 12:14:22 AM /Library/Logs/DiagnosticReports/iTunes_2015-07-24-001422_[redacted].hang

MacBook Pro is running so slowly it's ridiculous

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