Q: MacBook Pro is running so slowly it's ridiculous
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Jul 24, 2015 7:15 PMby Allan Eckert,Please download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here.
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Jul 24, 2015 7:17 PMby Linc Davis,The startup drive is failing, or there is some other internal hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
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Jul 24, 2015 7:41 PMby Linc Davis,There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.
1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.
2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
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Jul 24, 2015 7:48 PMby ald227,EtreCheck version: 2.2 (132)
Report generated 7/24/15, 10:30 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 839 - SN = W03104WQBD3LC
Intel HD Graphics 4000
Color LCD 1280 x 800
OS X 10.10.3 (14D136) - Time since boot: 2:35:53
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (436.92 GB free)
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
Seagate Backup+ BK 1 TB
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.10) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.10) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.10) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.10) [Click for support]
/System/Library/Extensions
[loaded] com.digidesign.iokit.DigiDal (8.0.3d1) [Click for support]
[loaded] com.digidesign.iokit.DigiIO (8.0.3d1) [Click for support]
[not loaded] com.maudio.usb.producer.driver (1.8.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-Audio Producer USB: Path: /Library/StartupItems/M-Audio Producer USB
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
[running] com.google.Chrome.framework.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Flux Application (/Users/[redacted]/Applications/Flux.app)
Dropbox Application (/Applications/Dropbox.app)
Autodesk 360 Application (/Applications/Autodesk/Autodesk 360.app)
Spotify Application Hidden (/Applications/Spotify.app)
FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.6.2f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
AdBlock
Reddit Enhancement Suite
Searchme Adware! [Click to remove]
JackRouter: Version: JackRouter [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
M-Audio Producer USB [Click for support]
Time Machine not configured!
85% Google Chrome Helper(9)
16% WindowServer
10% Google Chrome
7% coreaudiod
4% Logic Pro X
1.89 GB Google Chrome Helper(9)
688 MB kernel_task
672 MB com.apple.WebKit.WebContent(4)
344 MB Spotify Helper(2)
221 MB Logic Pro X
Virtual Memory Information: ℹ️
24 MB Free RAM
7.98 GB Used RAM
0 B Swap Used
Jul 24, 2015, 10:16:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Logic Pro X_2015-07-24-221646_[redacted].crash
Jul 24, 2015, 07:45:54 PM Self test - passed
Jul 24, 2015, 12:14:22 AM /Library/Logs/DiagnosticReports/iTunes_2015-07-24-001422_[redacted].hang
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Jul 25, 2015 6:37 AMby Allan Eckert,Remove adware. Read http://www.thesafemac.com/arg-spigot/
Uninstall Pace. Pace is known to cause problems on Macs.
Stop using Chrome. Chrome is a pig for using resources.
Remove obsolete startup items.
