Macbook Pro random restarts
Hi All,
I have an issue with my Macbook. Purchased in 2013. It keeps randomly restarting. I have been reading round and i think it is what's called a kernal panic. Anyway to fix this? Seems to happen when i use Chrome but it has happened when using Itunes.
Specs as follows
13inch
Processor 2.5 I5 Intel Core
4gb Ram
Intel HD Graphics 4000
Thanks in advance.
Sat Jul 25 15:17:59 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800bc17cc2): Kernel trap at 0xffffff800b90e254, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff807664e000, CR3: 0x000000010e2a1038, CR4: 0x00000000001626e0
RAX: 0x050006000d010501, RBX: 0xffffff8076647400, RCX: 0xffffff807664e008, RDX: 0x000000005d016501
RSP: 0xffffff801323bbc0, RBP: 0xffffff801323bc30, RSI: 0xffffff8076647000, RDI: 0xffffff811685dca0
R8: 0xffffff81168708f0, R9: 0xffffff812ed47ae0, R10: 0xffffff811685ddac, R11: 0x0f0f0f0f0f0f0f0f
R12: 0xfffffebfb8b6a000, R13: 0xffffff8076647000, R14: 0xffffff801c5470e0, R15: 0x00000000160013af
RFL: 0x0000000000010202, RIP: 0xffffff800b90e254, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff807664e000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff801323b870 : 0xffffff800bb2bda1
0xffffff801323b8f0 : 0xffffff800bc17cc2
0xffffff801323bab0 : 0xffffff800bc34b73
0xffffff801323bad0 : 0xffffff800b90e254
0xffffff801323bc30 : 0xffffff800bb8f4e1
0xffffff801323bca0 : 0xffffff800bb8dff5
0xffffff801323bcd0 : 0xffffff800bb90591
0xffffff801323bd10 : 0xffffff800bb996ff
0xffffff801323bf20 : 0xffffff800bc18224
0xffffff801323bfb0 : 0xffffff800bc34a85
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
14E46
Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide: 0x000000000b800000
Kernel text base: 0xffffff800ba00000
__HIB text base: 0xffffff800b900000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 162718479206560
last loaded kext at 76188727986491: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f8e36f000, size 12288)
last unloaded kext at 76413682161461: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f8e369000, size 16384)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.6
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.7
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Unable to gather system configuration information.
Message was edited by: jezzer_72 Thank you added.
MacBook Pro, OS X Yosemite (10.10.4), null