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I Was using Safari when my iPad froze. A message popped up with a number to call for an immediate fix. They sent an email with a link to an invoice and of course need my credit card information. Has anyone else experienced this? Is it a scam or for real? The email was from Tech zai.
iOS 7.1.1
That sounds like a scam. Don't give out credit card info or click on this pop ups. Clear all website data a cookies from settings> Safari> clear history and website data.
That sounds like a scam. Don't give out credit card info or click on this pop ups. Clear all website data a cookies from settings> Safari> clear history and website data.
Thank you so much! I've done what you suggested and everything seems to be working fine. I did call the number and talk to them. I gave them the serial number of the iPad and my email address and they sent me an email with a link to an invoice to fill out my credit card info. I refused to do it and that's when I posted my question here. Do you think I should report them and if so, how?
IF you are in the US you can report here: https://m.fbi.gov/#https://www.fbi.gov/scams-safety/e-scams.
SInce, they were requesting the serial number you could alert Apple, but they aren't responsible for that type of thing.
I Think I'll do that seeing as I have the email. Thanks again for your help.
No problem. Have a great rest of the day.
Anyone heard of tech zai? My iPad froze using safari and a message popped up from them. They want cc info. Is it a scam or for real?
