Can add one person to family sharing but won't let me add a second?
Can only add one person to family sharing but won't let me add a second
iPhone 6 Plus, iOS 8.4
Can only add one person to family sharing but won't let me add a second
iPhone 6 Plus, iOS 8.4
Hi Ianwoodster,
I understand you are trying to add a member to your Family Sharing account. The plan allows up to six individuals in the group. Is it possible that you have reached that limit? Are you getting a specific error message when you try to add the second person? The resource below will provide some more specific information.
Set up Family Sharing - Apple Support
https://support.apple.com/en-us/HT201088
Family Sharing makes it easy for up to six people in your family to share each other’s iTunes, iBooks, and App Store purchases without sharing accounts. Pay for family purchases with the same credit card and approve kids’ spending right from a parent’s device. And share photos, a family calendar, and more to help keep everyone connected.
Get started
You can be a part of only one family at a time. Here's what you'll need to set up Family Sharing:
- An Apple ID signed in to iCloud and iTunes
- iPhone, iPad, or iPod touch with iOS 8 or Mac with OS X Yosemite
If you need to, you can create an Apple ID for your child, then add them to your family group. When you create an account for a child, make sure that you're using a credit card as your iTunes Store and App Store payment method. To comply with child online privacy protection laws, you'll use the CVV or security code from a valid credit card as part of providing your parental consent. If you like, you can change to a different payment method after creating the account.
Invite people to join your family
You can add anyone who has an Apple ID to your family, as long as you're both using iOS 8 or OS X Yosemite on your devices. You can also use these steps to add a child to your family group.
Invite someone from your iPhone, iPad, or iPod touch:
- Go to Settings > iCloud > Family > Add Family Member.
- Enter your family member's name or email address.
- Follow the onscreen instructions.
Invite someone from your Mac:
- Choose Apple menu > System Preferences, then click iCloud.
- Click Manage Family.
- Click +, then follow the onscreen instructions.
If your family member is with you, they can enter their Apple ID password on your device to accept the invitation. You can also send them an invitation, and they can accept from their device.
Join a family group
You can accept or decline an invitation to join a family from your device:
- In iOS 8 on your iPhone, iPad, or iPod touch, go to Settings > iCloud > Invitations.
- In OS X Yosemite on your Mac, choose Apple menu > System Preferences > iCloud > Manage Family.
- If the invitation is sent to your email address, you can also respond right from your email.
To accept an invitation, follow the onscreen instructions. Here's what you'll be asked to do when you join:
- Confirm your Apple ID and password.
- Choose if you want to share your content and which iTunes Store account you want to share from.
- Choose if you want to share your location. If you agree, your location can be displayed on family members’ devices in Find My Friends and Messages, and the location of your shared devices will also appear on family members’ devices in Find My iPhone.
If you can't accept the invitation, see if someone else joined a family with your Apple ID or is sharing purchased content from your Apple ID. Remember, you can only join one family at a time, and you can only switch to a different family group once per year.
Regards,
Hi Ianwoodster,
I understand you are trying to add a member to your Family Sharing account. The plan allows up to six individuals in the group. Is it possible that you have reached that limit? Are you getting a specific error message when you try to add the second person? The resource below will provide some more specific information.
Set up Family Sharing - Apple Support
https://support.apple.com/en-us/HT201088
Family Sharing makes it easy for up to six people in your family to share each other’s iTunes, iBooks, and App Store purchases without sharing accounts. Pay for family purchases with the same credit card and approve kids’ spending right from a parent’s device. And share photos, a family calendar, and more to help keep everyone connected.
Get started
You can be a part of only one family at a time. Here's what you'll need to set up Family Sharing:
- An Apple ID signed in to iCloud and iTunes
- iPhone, iPad, or iPod touch with iOS 8 or Mac with OS X Yosemite
If you need to, you can create an Apple ID for your child, then add them to your family group. When you create an account for a child, make sure that you're using a credit card as your iTunes Store and App Store payment method. To comply with child online privacy protection laws, you'll use the CVV or security code from a valid credit card as part of providing your parental consent. If you like, you can change to a different payment method after creating the account.
Invite people to join your family
You can add anyone who has an Apple ID to your family, as long as you're both using iOS 8 or OS X Yosemite on your devices. You can also use these steps to add a child to your family group.
Invite someone from your iPhone, iPad, or iPod touch:
- Go to Settings > iCloud > Family > Add Family Member.
- Enter your family member's name or email address.
- Follow the onscreen instructions.
Invite someone from your Mac:
- Choose Apple menu > System Preferences, then click iCloud.
- Click Manage Family.
- Click +, then follow the onscreen instructions.
If your family member is with you, they can enter their Apple ID password on your device to accept the invitation. You can also send them an invitation, and they can accept from their device.
Join a family group
You can accept or decline an invitation to join a family from your device:
- In iOS 8 on your iPhone, iPad, or iPod touch, go to Settings > iCloud > Invitations.
- In OS X Yosemite on your Mac, choose Apple menu > System Preferences > iCloud > Manage Family.
- If the invitation is sent to your email address, you can also respond right from your email.
To accept an invitation, follow the onscreen instructions. Here's what you'll be asked to do when you join:
- Confirm your Apple ID and password.
- Choose if you want to share your content and which iTunes Store account you want to share from.
- Choose if you want to share your location. If you agree, your location can be displayed on family members’ devices in Find My Friends and Messages, and the location of your shared devices will also appear on family members’ devices in Find My iPhone.
If you can't accept the invitation, see if someone else joined a family with your Apple ID or is sharing purchased content from your Apple ID. Remember, you can only join one family at a time, and you can only switch to a different family group once per year.
Regards,
Hi,
No i have only added one member so far, which was a hotmail account, the other i am trying to add is a gmail account - but it get so far and doesnt go any further - I have tried even adding the apple id and password and this doesnt work either and with regards to an invite this doesnt work either?
Hello Ianwoodster,
Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Take care,
Can add one person to family sharing but won't let me add a second?