I have a new email and new Apple ID and now I cannot update app,s

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Lakehome1 Author

Level 1

0 points

I have a new email and new Apple ID and now I cannot update app,s

I had to change e mail accounts and also my Apple ID , now I cannot update apps go sign into store.

everything else excepted my new Apple ID

how do I fix this?

i also changed from a IPhone 4 to a 6 at the same time

iPhone 6, iOS 8.4

Posted on Jul 25, 2015 1:51 PM

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Answer 1

lkrupp

Level 7

22,981 points

Jul 27, 2015 6:39 AM in response to Lakehome1

Your App Store purchases are tied to your Apple ID. You changed your Apple ID and now the App Store no longer recognizes you as the owner of those apps. You will have to contact Apple to see if ownership can be transferred to your new Apple ID. No one here can help you.

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