I unplugged my iPod touch from the wall charger and shut it off. Upon turning it back on, all music and videos had been wiped from it and it now says I have run out of room. I haven't added anything recently and before this whole incident I actually had over 20GB free. How do I fix this and should I "restore to factory settings" and start over?
MacBook Pro, iOS 6.1.1
If you have everything backed up, then yes you could reset to factory settings. You could also see if doing a simple reset would work by holding the sleep/wake and home button at the same time until the apple logo. By any chance did you have wifi sync enabled, where maybe something went wrong with it was syncing, because it was plugged into a power source?
Hi, thank you for responding. I tried a simple reset but for some reason it still says I have 34.51 GB of Other when I plug in my iPod. Before my iPod wiped itself of the music and videos and I had over 20GB of free space and now it says it's over capacity. (I am unsure if I am explaining this correctly or not)
YYou could try clearing Safari history and website data and deleting any apps that you don't need, but to get rid of the other you will need to do a restore. Just besure that before you wipe anything all your music, pictures, apps and anything else of importance is backed up.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
To restore to factory settings/new iPod see:
Over Capacity
