Activation Taking Long Time

Question

Activation Taking Long Time

I recently purchased an Apple TV, and today I was trying to set it up but the activation was taking such a long time and the Date and Time was just not connecting and so I tried multiple times but it just won't activate.

Could you please help me, thanks 🙂

Apple TV, Brand New

Posted on Jul 26, 2015 12:15 AM

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Answer 1

Jul 26, 2015 3:54 AM in response to Chelseamurray

Assuming this is not the first time you have used your Apple TV

You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

You might also try connecting to a different network and then trying again on your own, you might try at a friends or use the wifi hotspot on your mobile phone if you have one.

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