issiecmerry

Q: Can't Redeem Emailed Gift Card

I was recently emailed an iTunes gift card, however, whenever I click redeem, I just takes me to iTunes without crediting my account.I have used two different browsers (chrome & safari) and it hasn't worked on either. Does anyone know what I should do?

MacBook Air, OS X Yosemite (10.10.4), Got the most recent iTunes update

Posted on Jul 26, 2015 2:36 AM

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Q: Can't Redeem Emailed Gift Card

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  • by issiecmerry,Solvedanswer

    issiecmerry issiecmerry Jul 26, 2015 6:40 AM in response to issiecmerry
    Level 1 (0 points)
    Jul 26, 2015 6:40 AM in response to issiecmerry

    I've found a way to redeem this manual for anyone else's benefit:

    1. In the email, right-click (secondary-click) on the 'redeem' button and click 'copy link'

    2. Paste this link anywhere so you are able to read it

    3. Locate the part of the URL that says 'freeProductCodeWizard?code='

    4. Copy the code after the equals sign (up until '&mt')

    5. Go to iTunes and paste this code where you would usually redeem gift card codes.

    Issie xx

  • by christianfromlouisville,

    christianfromlouisville christianfromlouisville Sep 28, 2016 5:18 AM in response to issiecmerry
    Level 1 (4 points)
    iTunes
    Sep 28, 2016 5:18 AM in response to issiecmerry

    I have been looking for a solution to this issue for months! Apple Support has provided zero help. So thanks!