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User profile for user: minchsmith
minchsmith Author
User level: Level 1
0 points

mac pro screen freezes, cursor moves but no response to keyboard or mouse clicks

My 2009 Mac Pro frequently will not respond to keystrokes or mouse clicks. Cursor will move over a frozen screen.


I have tried repairing disk, disk permissions.


I have run the diagnostic report that Linc has posted elsewhere. Results are below.


Thank you.


Start time: 10:51:21 07/26/15



Model Identifier: MacPro4,1

System Version: OS X 10.10.4 (14E46)

Kernel Version: Darwin 14.4.0

Time since boot: 2:48



USB



My Passport 070A (Western Digital Technologies, Inc.)

hp LaserJet 1320 series (Hewlett Packard)

USB2.0 Card Reader (Integrated Circuit Solution Inc.)



Diagnostic reports



2015-07-04 iTunes hang

2015-07-05 Finder crash* x4

2015-07-05 WunderlistHelper crash

2015-07-05 fontd crash

2015-07-09 WunderlistHelper crash

2015-07-10 quicklookd crash

2015-07-11 com.apple.security.pboxd crash

2015-07-13 Calendar hang x2

2015-07-13 Hightail Desktop App crash

2015-07-13 WunderlistHelper crash x3

2015-07-19 Kernel panic

2015-07-19 WunderlistHelper crash

2015-07-20 Spotify Helper crash

2015-07-20 WunderlistHelper crash x2

2015-07-26 Spotify Helper crash

2015-07-26 WunderlistHelper crash x2

2015-07-26 dynamiclinkmanager crash

* Code injection



Log



Jul 25 17:07:41 ALF: ifnet_get_address_list_family error 12

Jul 25 17:31:36 AppleUSBEthernetHost::disable: failed to set alt interface 0, e00002c0

Jul 25 18:00:53 process ScreenSaverEngin[2067] caught causing excessive wakeups. Observed wakeups rate (per sec): 184; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45080

Jul 25 22:26:01 process ScreenSaverEngin[2656] caught causing excessive wakeups. Observed wakeups rate (per sec): 191; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45032

Jul 25 23:54:34 process ScreenSaverEngin[2846] caught causing excessive wakeups. Observed wakeups rate (per sec): 180; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45001

Jul 26 07:57:01 Over-release of kernel-internal importance assertions for pid 838 (recentsd), dropping 1 assertion(s) but task only has 0 remaining (0 external).

Jul 26 08:03:53 ETH0 cannot assert wake from D3cold

Jul 26 08:03:53 ETH1 cannot assert wake from D3cold

Jul 26 08:03:53 jnl: b(1, 6): replay_journal: from: 34595328 to: 39216128 (joffset 0x11348000)

Jul 26 08:03:53 jnl: b(1, 6): journal replay done.

Jul 26 08:03:53 USB Sound assertion in AppleUSBAudioEngine at line 1616

Jul 26 08:05:14 jnl: disk0s2: replay_journal: from: 13299712 to: 15527936 (joffset 0x742000)

Jul 26 08:05:14 jnl: disk0s2: journal replay done.

Jul 26 08:05:26 utun_start: ifnet_disable_output returned error 12

Jul 26 08:07:13 OSUnserializeXML: syntax error near line 1

Jul 26 08:09:06 vnic0: promiscuous mode enable failed

Jul 26 08:09:06 vnic1: promiscuous mode enable failed

Jul 26 08:18:39 process prl_vm_app[807] caught causing excessive wakeups. Observed wakeups rate (per sec): 236; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 85950

Jul 26 08:38:41 process prl_vm_app[877] caught causing excessive wakeups. Observed wakeups rate (per sec): 167; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 146952

Jul 26 08:44:01 process ScreenSaverEngin[988] caught causing excessive wakeups. Observed wakeups rate (per sec): 171; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002

Jul 26 08:48:08 process WindowServer[174] caught causing excessive wakeups. Observed wakeups rate (per sec): 184; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 198112

Jul 26 09:50:56 ALF: ifnet_get_address_list_family error 12

Jul 26 09:53:28 ALF: ifnet_get_address_list_family error 12

Jul 26 10:23:00 ALF: ifnet_get_address_list_family error 12

Jul 26 10:32:45 ALF: ifnet_get_address_list_family error 12



Activity



Net: 173 in, 1195 out (KiB/s)



Current downstream data: InterCheck (UID 0) is using 41.8407 KiB/s



Memory: kernel_task (UID 0) is using 1218 MB



kexts



com.apple.driver.AppleIntelSlowAdaptiveClocking (4.0.0)

com.sophos.nke.swi (9.2.50)

com.sophos.kext.sav (9.2.50)

com.parallels.kext.usbconnect (10.2.1 29006)

com.parallels.kext.hypervisor (10.2.1 29006)

com.parallels.kext.netbridge (10.2.1 29006)

com.parallels.kext.vnic (10.2.1 29006)



Daemons



com.sophos.webd

com.sophos.scan

com.oracle.java.JavaUpdateHelper

com.crashplan.engine

com.sophos.intercheck

com.sophos.common.servicemanager

com.microsoft.office.licensing.helper

com.google.keystone.daemon

com.oracle.java.Helper-Tool

com.sophos.autoupdate

com.sophos.sxld

com.sophos.notification

com.adobe.fpsaud

com.sophos.configuration



Agents



com.adobe.CS4ServiceManager

com.adobe.ARM.UUID

com.google.keystone.system.agent

com.sophos.uiserver

com.coupons.coupond

com.oracle.java.Java-Updater

QA2G25RMZ4.com.wunderkinder.wunderlist-helper

com.spotify.webhelper

com.adobe.ARM.UUID

net.culater.SIMBL.Agent



Startup items



/Library/StartupItems/ProTec6b/DemoOver

/Library/StartupItems/ProTec6b/Nalpeirond6b

/Library/StartupItems/ProTec6b/ProTec6b

/Library/StartupItems/ProTec6b/StartupParameters.plist



Bundles



/System/Library/Extensions/AppleFIVRDriver.kext

- com.apple.driver.AppleFIVRDriver

/System/Library/Extensions/AppleHPM.kext

- com.apple.driver.AppleHPM

/System/Library/Extensions/AppleIntelBDWGraphics.kext

- com.apple.driver.AppleIntelBDWGraphics

/System/Library/Extensions/AppleIntelBDWGraphicsFramebuffer.kext

- com.apple.driver.AppleIntelBDWGraphicsFramebuffer

/System/Library/Extensions/AppleIntelBDWGraphicsGLDriver.bundle

- com.apple.driver.AppleIntelBDWGraphicsGLDriver

/System/Library/Extensions/AppleIntelBDWGraphicsVADriver.bundle

- com.apple.AppleIntelBDWGraphicsVADriver

/System/Library/Extensions/AppleIntelBDWGraphicsVAME.bundle

- com.apple.AppleIntelBDWGraphicsVAME

/System/Library/Extensions/AppleIntelSlowAdaptiveClocking.kext

- com.apple.driver.AppleIntelSlowAdaptiveClocking

/System/Library/Extensions/hp_designjet_series.kext

- com.hp.print.hpio.Designjet.kext

/System/Library/Extensions/hp_Deskjet_io_enabler.kext

- com.hp.print.hpio.Deskjet.kext

/System/Library/Extensions/hp_fax_io.kext

- com.hp.kext.hp-fax-io

/System/Library/Extensions/hp_Inkjet1_io_enabler.kext

- com.hp.print.hpio.Inkjet1.kext

/System/Library/Extensions/hp_Inkjet2_io_enabler.kext

- com.hp.print.hpio.Inkjet2.kext

/System/Library/Extensions/hp_Inkjet3_io_enabler.kext

- com.hp.print.hpio.Inkjet3.kext

/System/Library/Extensions/hp_Inkjet4_io_enabler.kext

- com.hp.print.hpio.Inkjet4.kext

/System/Library/Extensions/hp_Inkjet5_io_enabler.kext

- com.hp.print.hpio.Inkjet5.kext

/System/Library/Extensions/hp_Inkjet7_io_enabler.kext

- com.hp.print.hpio.inkjet7.kext

/System/Library/Extensions/hp_Inkjet8_io_enabler.kext

- com.hp.print.hpio.inkjet8.kext

/System/Library/Extensions/hp_Inkjet9_io_enabler.kext

- com.hp.print.hpio.Inkjet9.kext

/System/Library/Extensions/hp_Inkjet_io_enabler.kext

- com.hp.print.hpio.Inkjet.kext

/System/Library/Extensions/hp_io_printerclassdriver_enabler.kext

- com.hp.hpio.hp-io-printerclassdriver-enabler

/System/Library/Extensions/hp_Laserjet_io_enabler.kext

- com.hp.print.hpio.Laserjet.kext

/System/Library/Extensions/hp_Officejet_io_enabler.kext

- com.hp.print.hpio.Officejet.kext

/System/Library/Extensions/hp_Photosmart_io_enabler.kext

- com.hp.print.hpio.Photosmart.kext

/System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext

- com.hp.print.hpio.PhotosmartPro.kext

/System/Library/Extensions/hp_psa640_io_enabler.kext

- com.hp.hpio.hp_psa640_io_enabler

/System/Library/Extensions/hp_qc_io_enabler.kext

- com.hp.hpio.hp_psa530_630_io_enabler

/System/Library/Extensions/IONVMeFamily.kext

- com.apple.iokit.IONVMeFamily

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/LexmarkUSBMerge.kext

- com.lexmark.print.usbmerge

/System/Library/Extensions/NVMeSMARTLib.plugin

- com.apple.NVMeSMARTLib

/System/Library/Extensions/UsbEthernetGadget.kext

- com.tomtom.driver.UsbEthernetGadget

/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

- info.emagic.driver.unitor

/Library/Audio/Plug-Ins/Components/ACBoxCombo.component

- N/A

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

- net.telestream.wmv.import

/Library/Audio/Plug-Ins/Components/PlexiCombo.component

- N/A

/Library/Audio/Plug-Ins/VST/ACBoxCombo.vst

- N/A

/Library/Audio/Plug-Ins/VST/PlexiCombo.vst

- N/A

/Library/Extensions/hp_io_enabler_compound.kext

- com.hp.kext.io.enabler.compound

/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin101749.plugin

- N/A

/Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

- com.couponstar.plugin.mozilla-plugin

/Library/Internet Plug-Ins/DRM Plugin.bundle

- com.microsoft.DRMPlugin

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

- net.telestream.wmv.plugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/iPhotoPhotocast.plugin

- com.apple.plugin.iPhotoPhotocast

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.oracle.java.JavaAppletPlugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

- com.microsoft.officelive.browserplugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

- com.microsoft.sharepoint.webkitplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/Windows Media Plugin

- com.microsoft.WMP.defaultplugin

/Library/Internet Plug-Ins/Windows Media Plugin/Contents/Resources/English.lproj

- N/A

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Flip4Mac WMV.prefPane

- net.telestream.wmv.prefpane

/Library/PreferencePanes/JavaControlPanel.prefPane

- com.oracle.java.JavaControlPanel

/Library/PreferencePanes/MacFUSE.prefPane

- com.google.MacFUSE

/Library/QuickTime/Flip4Mac WMV Advanced.component

- net.telestream.wmv.advanced

/Library/QuickTime/Flip4Mac WMV Export.component

- net.telestream.wmv.export

/Library/QuickTime/Flip4Mac WMV Import.component

- net.telestream.wmv.import

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

/Library/ScriptingAdditions/HightailOSAX.osax

- com.hightail.HightailOSAX

/Library/ScriptingAdditions/SIMBL.osax

- net.culater.SIMBL.osax

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Library/Caches/com.apple.Safari/Extensions/Add To Amazon Wish List-1.safariextension

- com.amazon.safari.wishlist

Library/Caches/com.apple.Safari/Extensions/Add to Wunderlist.safariextension

- com.wunderkinder.addtowunderlist

Library/Caches/com.apple.Safari/Extensions/Evernote Web Clipper-2.safariextension

- com.evernote.safari.clipper

Library/Caches/com.apple.Safari/Extensions/iTube Studio.safariextension

- com.wondershare.safari.itubestudio

Library/Caches/com.apple.Safari/Extensions/OpenIE.safariextension

- com.parallels.openinie

Library/Caches/com.apple.Safari/Extensions/Turn Off the Lights-2.safariextension

- com.stefanvd.turnoffthelights

Library/Internet Plug-Ins/fbplugin_1_0_3.plugin

- com.facebook.plugin

Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

- com.Google.GoogleEarthPlugin.plugin

Library/Internet Plug-Ins/ZoomUsPlugIn.plugin

- us.zoom.plugin



dylibs



/usr/lib/OASISMDMX85.dylib



Apps



/Applications/Dropbox.app

/Applications/Google Drive.app



Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.installer.osmessagetracing</string>

<key>LaunchOnlyOnce</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>

</array>

<key>UserName</key>

<string>root</string>

<key>GroupName</key>

<string>wheel</string>

<key>WatchPaths</key>

<array>

<string>/var/db/.AppleDiagnosticsSetupDone</string>

</array>

</dict>

</plist>



Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>org.apache.httpd</string>

<key>EnvironmentVariables</key>

<dict>

<key>XPC_SERVICES_UNAVAILABLE</key>

<string>1</string>

</dict>

<key>ProgramArguments</key>

<array>

<string>/usr/sbin/httpd-wrapper</string>

<string>-D</string>

<string>FOREGROUND</string>

</array>

<key>OnDemand</key>

<false/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.adobe.CS4ServiceManager.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.CS4ServiceManager</string>

<key>OnDemand</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4Service Manager</string>

<string>-launchedbylogin</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.coupons.coupond.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.coupons.coupond</string>

<key>Debug</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Coupons/coupond</string>

<string>launchd</string>

</array>

<key>Sockets</key>

<dict>

<key>SecondaryListeningSocket</key>

<dict>

<key>SockServiceName</key>

<string>26876</string>

<key>SockNodeName</key>

<string>localhost</string>

<key>SockFamily</key>

<string>IPv4</string>

</dict>

<key>PrimaryListeningSocket</key>



...and 11 more line(s)



Contents of /Library/LaunchAgents/com.google.keystone.agent.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.google.keystone.system.agent</string>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Conten ts/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAg ent</string>

<string>-runMode</string>

<string>ifneeded</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<integer>3523</integer>

<key>StandardErrorPath</key>

<string>/dev/null</string>

<key>StandardOutPath</key>

<string>/dev/null</string>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.oracle.java.Java-Updater</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

<string>-bgcheck</string>

</array>

<key>StandardErrorPath</key>

<string>/dev/null</string>

<key>StandardOutPath</key>

<string>/dev/null</string>

<key>StartCalendarInterval</key>

<dict>

<key>Hour</key>

<integer>7</integer>

<key>Minute</key>

<integer>34</integer>

<key>Weekday</key>

<integer>5</integer>

</dict>

</dict>



...and 1 more line(s)



Contents of /Library/LaunchAgents/com.sophos.uiserver.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.sophos.uiserver</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StandardErrorPath</key>

<string>/dev/null</string>

<key>StandardOutPath</key>

<string>/dev/null</string>

</dict>

</plist>



Contents of /Library/LaunchAgents/net.culater.SIMBL.Agent.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>net.culater.SIMBL.Agent</string>

<key>Program</key>

<string>/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent</string>

<key>RunAtLoad</key>

<false/>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>OnDemand</key>

<false/>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.adobe.fpsaud.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.fpsaud</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud</string>

</array>

<key>StartInterval</key>

<integer>3600</integer>

<key>KeepAlive</key>

<false/>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.crashplan.engine.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.crashplan.engine</string>

<key>UserName</key>

<string>root</string>

<key>GroupName</key>

<string>wheel</string>

<key>Nice</key>

<integer>20</integer>

<key>KeepAlive</key>

<true/>

<key>OnDemand</key>

<false/>

<key>RunAtLoad</key>

<true/>

<key>AbandonProcessGroup</key>

<true/>

<key>WorkingDirectory</key>

<string>/Applications/CrashPlan.app/Contents/Resources/Java</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/CrashPlan.app/Contents/MacOS/CrashPlanService</string>



...and 25 more line(s)



Contents of /Library/LaunchDaemons/com.google.keystone.daemon.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.google.keystone.daemon</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Conten ts/MacOS/GoogleSoftwareUpdateDaemon</string>

</array>

<key>KeepAlive</key>

<false/>

<key>RunAtLoad</key>

<false/>

<key>MachServices</key>

<dict>

<key>com.google.Keystone.Daemon.UpdateEngine</key>

<true/>

<key>com.google.Keystone.Daemon.Administration</key>

<true/>

</dict>

<key>UserName</key>

<string>root</string>

<key>StandardErrorPath</key>

<string>/dev/null</string>



...and 4 more line(s)



Contents of /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>MachServices</key>

<dict>

<key>com.microsoft.office.licensing.helper.port</key>

<true/>

</dict>

<key>Label</key>

<string>com.microsoft.office.licensing.helper</string>

<key>OnDemand</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper</s tring>

</array>

<key>ServiceIPC</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.oracle.java.Helper-Tool</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool</string>

</array>

<key>WatchPaths</key>

<array>

<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist</string>

</array>

<key>SHAuthorizationRight</key>

<string>system.preferences</string>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.oracle.java.JavaUpdateHelper</string>

<key>MachServices</key>

<dict>

<key>com.oracle.java.JavaUpdateHelper</key>

<true/>

</dict>

<key>Program</key>

<string>/Library/PrivilegedHelperTools/com.oracle.java.JavaUpdateHelper</string >

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.oracle.java.JavaUpdateHelper</string >

</array>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.sophos.common.servicemanager.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>StandardErrorPath</key>

<string>/dev/null</string>

<key>StandardOutPath</key>

<string>/dev/null</string>

<key>Label</key>

<string>com.sophos.common.servicemanager</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Sophos Anti-Virus/SophosServiceManager.bundle/Contents/MacOS/SophosServiceManager</str ing>

</array>

<key>KeepAlive</key>

<true/>

</dict>

</plist>



Contents of Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56 a8fd83a6f7ae.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.ARM.UUID</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

<string>semi-auto</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<integer>12600</integer>

</dict>

</plist>



Contents of Library/LaunchAgents/com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a85225 6fe56609efa3.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.ARM.UUID</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<integer>12600</integer>

</dict>

</plist>



Contents of Library/LaunchAgents/com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<false/>

<key>Label</key>

<string>com.apple.CSConfigDotMacCert-@me.com-SharedServices</string>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>LowPriorityIO</key>

<true/>

<key>Nice</key>

<integer>10</integer>

<key>ProgramArguments</key>

<array>

<string>/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices .framework/Versions/A/Support/CSConfigDotMacCert</string>

<string>-l</string>

<string>/Users/USER/Library/Logs/CSConfigDotMacCert-@me.com-SharedServices.log</string>

<string>-u</string>

<string>@me.com</string>

<string>-t</string>

<string>SharedServices</string>

<string>-s</string>

</array>



...and 4 more line(s)



Contents of Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.Safari</string>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/S afariSyncClient</string>

<string>--sync</string>

<string>com.apple.Safari</string>

<string>--entitynames</string>

<string>com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder</string>

</array>

<key>RunAtLoad</key>

<false/>

<key>ThrottleInterval</key>

<integer>60</integer>

<key>WatchPaths</key>

<array>

<string>/Users/USER/Library/Safari/Bookmarks.plist</string>

</array>

</dict>



...and 1 more line(s)



Contents of Library/LaunchAgents/com.spotify.webhelper.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.spotify.webhelper</string>

<key>KeepAlive</key>

<dict>

<key>NetworkState</key>

<true/>

</dict>

<key>RunAtLoad</key>

<true/>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

<key>SpotifyPath</key>

<string>/Applications/Spotify.app</string></dict>

</plist>



Firewall: On



Listeners



launchd: afpovertcp

launchd: afpovertcp

launchd: printer

launchd: microsoft-ds

launchd: printer

launchd: microsoft-ds

kdc: kerberos

cupsd: ipp



User login items



iTunesHelper

- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

Dropbox

- /Applications/Dropbox.app

Hightail Desktop App

- /Applications/Hightail Desktop App.app

CrashPlan menu bar

- /Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app

Spotify

- /Applications/Spotify.app

Box Sync

- /Applications/Box Sync.app

OneDrive

- /Applications/OneDrive.app

Google Drive

- /Applications/Google Drive.app



Safari extensions



Add To Amazon Wish List

Add to Wunderlist

Evernote Web Clipper

Open in Internet Explorer

Turn Off the Lights

iTube Studio



Restricted files: 524



Elapsed time (s): 986

Mac Pro (Early 2009), OS X Yosemite (10.10.4)

Posted on Jul 26, 2015 6:27 AM

Reply
Question marked as Best reply
User profile for user: Johnb-one
Johnb-one
User level: Level 6
9,156 points

Posted on Jul 26, 2015 7:29 AM

I'm sorry, sir, all I can offer you is the most basic help, however, the price is right, so it'll have to do for now

1-video card full of dust? working fine? 2-verifying and repairing permissions? 3-booting whle holding down Shift key to boot in single user (safe) mode?


what the heck is wunderlist anyways?


something isn't working right, clearly... I'd suggest maybe reinstalling the OS or turning off some Safari extensions one by one to see if any of them is causing you problems. you can boot from Recovery Partition by holding down Command+R on startup.


good luck


John B

View in context
8 replies
Question marked as Best reply
User profile for user: Johnb-one
Johnb-one
User level: Level 6
9,156 points

Jul 26, 2015 7:29 AM in response to minchsmith

I'm sorry, sir, all I can offer you is the most basic help, however, the price is right, so it'll have to do for now

1-video card full of dust? working fine? 2-verifying and repairing permissions? 3-booting whle holding down Shift key to boot in single user (safe) mode?


what the heck is wunderlist anyways?


something isn't working right, clearly... I'd suggest maybe reinstalling the OS or turning off some Safari extensions one by one to see if any of them is causing you problems. you can boot from Recovery Partition by holding down Command+R on startup.


good luck


John B

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Jul 26, 2015 4:44 PM in response to minchsmith

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Reply

mac pro screen freezes, cursor moves but no response to keyboard or mouse clicks

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