When I load iTunes for Windows Vista 32 bit, I get an error message that says iTunes.exe - Entry Point Not Found. The box says "The procedure entry point CMTimeConvertScale could not be located in the dynamic link library CoreMedia.dll.
Such errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreMedia.dll is part of Apple Application Support and can normally be found in
C:\Program Files\Common Files\Apple\Apple Application Support or
C:\Program Files (x86)\Common Files\Apple\Apple Application Support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.
tt2
Such errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreMedia.dll is part of Apple Application Support and can normally be found in
C:\Program Files\Common Files\Apple\Apple Application Support or
C:\Program Files (x86)\Common Files\Apple\Apple Application Support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.
tt2
how do i resolve error message stating iTunes.exe - Entry Point Not Found
