I removed itunes, reinstalled new version of iTunes on 7/26/2015, followed the steps in here like and restarted and connected directly still unable to make a backup of iphone 6 plus. Using Windows 7 64 bit. Still no go. Advise.
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support
Posted on Jul 26, 2015 8:39 AM