PCGuy231

Q: iphone 6 plus cannot backup

I removed itunes, reinstalled new version of iTunes on 7/26/2015, followed the steps in here like  and restarted and connected directly still unable to make a backup of iphone 6 plus. Using Windows 7 64 bit. Still no go. Advise.

 

Reset the Lockdown folder.

 

 

If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support

Posted on Jul 26, 2015 8:39 AM