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User profile for user: flatbush_flunkie
flatbush_flunkie Author
User level: Level 1
0 points

MBA running very slow

My 2011 13" MBA runs very very slow. This page took almost 3 minutes to load. My work computer (2014 11" MBA) runs just fine on my homework, as does my iPad, so I know it's not a network issue. I ran etre check and this is what I got:


Problem description:

Very slow. Takes minutes to load a web page in all three (Chrome, Safari, Firefox) browsers. Checked Activity monitor and I have 2.5 GB free memory.


EtreCheck version: 2.2 (132)

Report generated 7/26/15, 10:30 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Air (13-inch, Mid 2011) (Verified)

MacBook Air - model: MacBookAir4,2

1 1.8 GHz Intel Core i7 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Check Battery - Cycle count = 271 - SN = D8614371R8UDKRNA9


Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1440 x 810

BBY LCD TV 1360 x 768 @ 60 Hz


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:30:52


Disk Information: ℹ️

APPLE SSD SM256C disk0 : (251 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (48.66 GB free)

Core Storage: disk0s2 250.14 GB Online


USB Information: ℹ️

Apple Inc. FaceTime Camera (Built-in)

Western Digital My Book 1110 999.5 GB

EFI (disk2s1) <not mounted> : 210 MB

wbr backup (disk2s2) /Volumes/wbr backup : 999.16 GB (410.33 GB free)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/IPVanish-OpenVPNHelper/bin

[not loaded] foo.tap (1.0) [Click for support]

[not loaded] foo.tun (1.0) [Click for support]


/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Click for support]


Startup Items: ℹ️

MissingSyncListener: Path: /Library/StartupItems/MissingSyncListener

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.hp.devicemonitor.plist [Click for support]

[running] com.hp.productresearch.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.rosettastone.rosettastonedaemon.plist [Click for support]

[running] com.sandisk.cruzeragent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.ipvanish.helper.openvpn.plist [Click for support]

[loaded] com.ipvanish.helper.pppd.plist [Click for support]

[not loaded] com.leapfrog.connect.shell.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

Google Drive Application (/Applications/Google Drive.app)

Calendar Application (/Applications/Calendar.app)

Spotify Application (/Applications/Spotify.app)

Firefox Application (/Applications/Firefox.app)


Internet Plug-ins: ℹ️

LogitechHarmony: Version: 1.2.0.2 - SDK 10.7 [Click for support]

Google Earth Web Plug-in: Version: 5.2 [Click for support]

Default Browser: Version: 600 - SDK 10.10

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

NP2020Player: Version: 4.5.4.0 [Click for support]

SandstonePlayer: Version: 2.5.24322.149 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.15 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 3.2.0f4 [Click for support]

Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.7

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 10.1.15 [Click for support]

CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]

CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


User internet Plug-ins: ℹ️

Picasa: Version: 1.0 [Click for support]


Safari Extensions: ℹ️

1-ClickWeather

Dashlane

Reload Button


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.77 GB Disk used: 201.11 GB

Destinations:

Mr. Blue [Local]

Total size: 1.00 TB

Total number of backups: 65

Oldest backup: 2013-01-03 09:25:54 +0000

Last backup: 2015-06-29 01:17:56 +0000

Size of backup disk: Excellent

Backup size 1.00 TB > (Disk size 249.77 GB X 3)

G-DRIVE slim [Local]

Total size: 499.76 GB

Total number of backups: 1

Oldest backup: 2014-06-09 00:00:16 +0000

Last backup: 2014-06-09 00:00:16 +0000

Size of backup disk: Too small

Backup size 499.76 GB < (Disk used 201.11 GB X 3)


Top Processes by CPU: ℹ️

42% com.apple.WebKit.WebContent(2)

13% sysmond

3% Activity Monitor

2% cloudd

1% fontd


Top Processes by Memory: ℹ️

483 MB kernel_task

430 MB com.apple.WebKit.WebContent(2)

135 MB mdworker(8)

119 MB Safari

106 MB mds_stores


Virtual Memory Information: ℹ️

176 MB Free RAM

3.83 GB Used RAM

7 MB Swap Used


Diagnostics Information: ℹ️

Jul 26, 2015, 09:58:51 AM Self test - passed


Any assistance from the community would be greatly appreciated.

MacBook Air, Mac OS X (10.7.3)

Posted on Jul 26, 2015 9:37 AM

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User profile for user: dominic23
dominic23
User level: Level 10
83,910 points

Posted on Jul 26, 2015 11:36 AM

If your Mac runs slowly http://support.apple.com/kb/PH13895



Startup in Safe Mode. http://support.apple.com/kb/PH14204



Repair Disk. http://support.apple.com/kb/PH5836



Reset SMC. https://support.apple.com/en-us/HT201295

Choose the method for: “On Mac notebooks with non-removable battery”

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3 replies
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

Jul 26, 2015 4:07 PM in response to flatbush_flunkie

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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MBA running very slow

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