Q: iPhone 5s wont charge or power on?

I recently updated my iPhone 5s to the latest ios and after it installed the phone died. When I try to power on it comes up with the charging screen but when i charge it it just stays on the screen and wont power on after hours of charging.

iPhone 5s, iOS 8.4

Posted on Jul 26, 2015 9:59 AM

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Q: iPhone 5s wont charge or power on?

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by brenden dv,

brenden dv Jul 28, 2015 7:43 AM in response to harry500
Community Specialists

Jul 28, 2015 7:43 AM in response to harry500

Hi harry500,

I'm sorry to hear you are having these issues with your iPhone after a recent update. If your iPhone isn't responding or doesn't appear to be charging correctly, you may find the information and troubleshooting steps outlined in the following articles helpful:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Charge your iPhone and iPod touch - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support

Regards
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