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it says to sync to itunes but it isn't an option

Our phone got wet - dried it out and now says to sync to itunes. It does not do anything when I plug it in...


What do I do?

iPhone 6

Posted on Jul 26, 2015 12:11 PM

Reply
2 replies

Jul 28, 2015 6:01 PM in response to nanoteacher

I Think that kb1951 is most likely correct with his advice, but you could try connecting the device again, launch iTunes on your own and if iTunes sees the device, click on Restore and restore the iOS software. That is actually what the message on the screen means. You need to restore the iOS software. On the odd chance that this does work, restoring will erase the device, but you can restore a backup after you restore the software, if you have one.

it says to sync to itunes but it isn't an option

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