Epson Stylus NX430 Wi-Fi printer "not connected", Yosemite 10.10.4

Question

Level 1

4 points

Epson Stylus NX430 Wi-Fi printer "not connected", Yosemite 10.10.4

I have an iMac (27-inch, Mid 2011). After upgrading to Yosemite 10.10.4 I keep "losing connection" with my Epson Stylus NX430 Wi-Fi printer. I have to completely power down and restart the printer every time I need to print something (after the printer goes to sleep). The printer is still on. The Wi-Fi light on the printer is on. As far as I can tell the printer should be connected. It shows as Idle, Default under Printers & Scanners, System Preferences. When I attempt to print, the iMac is "Looking for printer" and then responds with "The printer is not connected". This was not the case before the upgrade to Yosemite. Any help here would be greatly appreciated!

Thanks

iMac, OS X Yosemite (10.10.4), (27-inch, Mid 2011)

Posted on Jul 26, 2015 12:38 PM

Reply

Answer 1

Best reply

Baby-Boomer-USofA

Level 9

58,098 points

Jul 26, 2015 1:00 PM in response to cragusky

OS X Yosemite: Reset the printing system

If the above does not work, you must first check w/Epson to determine if you need to update your printer's drivers as well as these KB Articles:

http://support.apple.com/kb/HT3669Printer and scanner software available for download

https://support.apple.com/en-us/HT203343Get help resolving printer issues on your Mac

Reply

Answer 2

Aug 3, 2015 9:08 PM in response to Baby-Boomer-USofA

This did not work for me, is there another solution? All this did was clear all my printers and now it doesn't read them at all. Atlas occasionally i could get it to read that it was low on ink. Nothing now. I have Epson Workforce 545 wirelessly set up.

Reply

Answer 3

Aug 4, 2015 6:16 PM in response to macintosh16tx

It's generally better to start your own Topic, rather than adding onto an existing one. Please start a new topic about your issue so it can receive more focused attention.

Please be sure to complete your system preferences profile if you have not already done so. Also, please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.

Reply