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Helpful answers
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by Carolyn Samit,Jul 26, 2015 2:41 PM in response to KrazzyNightElf1
Carolyn Samit
Jul 26, 2015 2:41 PM
in response to KrazzyNightElf1
Level 10 (124,346 points)
Apple MusicYou can't respond with damaged hardware. You need to take the iPod in for service to repair the Home button > Apple - Support - Topic Selection
You may need the serial number > Find the serial number of your Apple hardware product - Apple Support
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Jul 26, 2015 2:40 PM in response to KrazzyNightElf1by Kappy,If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
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Jul 26, 2015 2:40 PM in response to KrazzyNightElf1by lllaass,Place the iPod in Recovery mode using:
See my first reply on page 3 in this discussion. The link opens to page 3.
Turn on without Home/Power Button
And the restore via iTunes
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Jul 27, 2015 10:15 AM in response to lllaassby KrazzyNightElf1,I don't know what I did because the first time yesterday when I tried to use RecBoot it would not work but today it just see's it now??? odd but at least it works now I just have to get the QTMLClient.dll and it works