Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
I forgot my security questions and i was trying to buy some thing now i tried to many times and my apple id is locked for 8 hours and i cant reset the questions now i just bought 25$ on itunes and would like to buy something and i shouldnt have to wait 8 hours is there anyway i can reset them now i know for a fact no one else is on my account this is bull
iPod touch, iOS 8.4, null
Try contacting Support in your country and see if they can reset the questions (they will need to confirm your id and that it's your account) and remove the 8 hour block : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address on your account, you can then add one for potential future use so that you will be to reset them yourself in the future : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
Locked out of my account for 8 hours
