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Wifi connection but no airport utility connection

I am having an issue reaching my Airport time capsule (3TB). Currently I am able to connect via wifi on multiple devices but can not reach the airport through the utility. Have done multiple resets and plugged and unplugged both power and my hardwired network connection.


Full strength on wifi - no issues

No connectivity to the storage/files

No connectivity via the air port utility.

Posted on Jul 27, 2015 4:58 AM

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Posted on Jul 27, 2015 6:29 AM

On your Mac.......I assume that you have one, and it is using a current or recent operating system......try the following:


Open System Preferences (gear icon on the dock)

Open Network

Click on WiFi on the left to highlight it

Click Advanced at the lower right of the window

Click the TCP/IP tab

Make sure that the setting for Configure IPv6 is set to Link Local Only

Click OK

Click Apply in the next window that appears


Then, repeat the exact same process as above except click on Ethernet to highlight it when you open Network


Restart your Mac

Power off the AirPort Time Capsule for a minute, then power it back up


Check if AirPort Utility can now "see" the Time Capsule

2 replies
Question marked as Best reply

Jul 27, 2015 6:29 AM in response to ddiorio

On your Mac.......I assume that you have one, and it is using a current or recent operating system......try the following:


Open System Preferences (gear icon on the dock)

Open Network

Click on WiFi on the left to highlight it

Click Advanced at the lower right of the window

Click the TCP/IP tab

Make sure that the setting for Configure IPv6 is set to Link Local Only

Click OK

Click Apply in the next window that appears


Then, repeat the exact same process as above except click on Ethernet to highlight it when you open Network


Restart your Mac

Power off the AirPort Time Capsule for a minute, then power it back up


Check if AirPort Utility can now "see" the Time Capsule

Wifi connection but no airport utility connection

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