makaylalalala

Q: There is a green pixel screen on my display monitor, how do I fix this problem? I have restarted it, and the problem isn't resolved.

There is a green pixel screen on my display monitor, how do I resolve this problem? I've restarted it, and the hasn't corrected the problem.

Display monitor, null

Posted on Jul 27, 2015 8:48 AM

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Q: There is a green pixel screen on my display monitor, how do I fix this problem? I have restarted it, and the problem isn't resolve ... more

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 28, 2015 6:55 PM in response to makaylalalala
    Level 5 (7,575 points)
    Notebooks
    Jul 28, 2015 6:55 PM in response to makaylalalala

    Way too little information. Details!


    Tell us a Story - with a beginning, a middle and end. We need to understand everything that you know and have experienced.

    If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?

     

    A screenshot MAY show us what your are seeing -- COMMAND + SHIFT > 3 will save the entire display image to your desktop on a Mac == the camera tool here or drag & drop in your reply.

     

    Quoted from  Apple's "How to write a good question"

       To help other members answer your question, give as many details as you can.

    • Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
    • Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
    • Describe the problem, and include any details about what seems to cause it.
    • List any troubleshooting steps you've already tried, or temporary fixes you've discovered.

     

    For a detailed "coaching", please see the User Tip > "Help us to help you on these forums"<https://discussions.apple.com/docs/DOC-5431>

     

    "Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ

  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Jul 30, 2015 7:09 AM in response to makaylalalala
    Level 8 (37,996 points)
    Peripherals
    Jul 30, 2015 7:09 AM in response to makaylalalala

    Take it in for diagnosis. No one here can "fix" the problem you describe.

     

    Barry

  • by Kurt Lang,

    Kurt Lang Kurt Lang Jul 30, 2015 8:25 AM in response to makaylalalala
    Level 8 (37,696 points)
    Jul 30, 2015 8:25 AM in response to makaylalalala

    It's commonly referred to as a stuck pixel. That particular spot on the monitor isn't responding to the data being sent to it by the Mac, or the monitor's own refreshing of the on-screen data.

     

    Put a dry, clean cloth over your finger and gently rub over the stuck pixel. It may or may not help, but it's about all you can do.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 30, 2015 8:34 AM in response to Barry Hemphill
    Level 5 (7,575 points)
    Notebooks
    Jul 30, 2015 8:34 AM in response to Barry Hemphill

    I wanna see a screenshot!

     

    If "green pixel screen" is NOT present in it, then its display hardware = take it in, indeed. If present (WHATEVER that description means), it "could" be hard/soft-ware rooted.

     

    Remember this one? Re: Small white square appearing on screen - it turned out to be caused by a failure to properly end (and clean up) an Apple Support "takeover" of the OP's Mac.

     

    Lotsa scripts and/or software can "overlay" the entire display with a "screen MIDground"

     

    - from Exposé to the Image Camera here

    Picture 7.pngPicture 8.png

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 30, 2015 8:37 AM in response to Kurt Lang
    Level 5 (7,575 points)
    Notebooks
    Jul 30, 2015 8:37 AM in response to Kurt Lang

    's advocate = ÇÇÇ

     

    Fine for a 'pixel' (maybe not, see Re: Small white square appearing on screen ) but a "Screen" ON a display?

     

    curious to see if OP "calls back"

  • by Kurt Lang,

    Kurt Lang Kurt Lang Jul 30, 2015 8:52 AM in response to ChitlinsCC
    Level 8 (37,696 points)
    Jul 30, 2015 8:52 AM in response to ChitlinsCC
    Fine for a 'pixel'

    Yup. I'm taking it literally and see if that is indeed what the OP means.

     

    Unfortunately, a screen shot may not prove anything. Screen grabs are directly pulled from the display buffer, not what the monitor is actually showing. So if it is a stuck pixel, a screen grab will simply show what data that pixel area is being sent to display, not what it's doing.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jul 30, 2015 8:59 AM in response to Kurt Lang
    Level 9 (57,237 points)
    iPhone
    Jul 30, 2015 8:59 AM in response to Kurt Lang

    Kurt Lang wrote:

     

    Fine for a 'pixel'

    Yup. I'm taking it literally and see if that is indeed what the OP means.

     

    Unfortunately, a screen shot may not prove anything. Screen grabs are directly pulled from the display buffer, not what the monitor is actually showing. So if it is a stuck pixel, a screen grab will simply show what data that pixel area is being sent to display, not what it's doing.

    I believe that is the point that CCC is trying to make. If the screenshot does not show the problem, then the issue is with the display itself. The correct information is being sent. If it was something else, it should reflect in the screenshot. I've used that to diagnose problems with iPhone displays as well.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 30, 2015 9:09 AM in response to Kurt Lang
    Level 5 (7,575 points)
    Notebooks
    Jul 30, 2015 9:09 AM in response to Kurt Lang

    [chuckle, can't help it - your avatar 'kills' me!]

     

    literally... out of context !! " ... a green pixel screen on my display monitor. ..." - heh heh

     

    On the Contrary, the "Absence" of anything visible in a screenshot proves that it IS the display itself or connection thereto. (My Pismo's display is way past screwy, but screenshots are fine as are external displays)

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 30, 2015 9:19 AM in response to ChrisJ4203
    Level 5 (7,575 points)
    Notebooks
    Jul 30, 2015 9:19 AM in response to ChrisJ4203

    Picture 9.png

    *always nice to have brother stick up for ya in the schoolyard!


    Notice the SCREEN effect of the JiveWare MIDground (new word?) invocation of the "Helpie" LIST

  • by Kurt Lang,

    Kurt Lang Kurt Lang Jul 30, 2015 9:25 AM in response to ChitlinsCC
    Level 8 (37,696 points)
    Jul 30, 2015 9:25 AM in response to ChitlinsCC
    On the Contrary, the "Absence" of anything visible in a screenshot proves that it IS the display itself or connection thereto.

    Heh! Not contrary, that's exactly what I meant by:

     

    a screen grab will simply show what data that pixel area is being sent to display,


    i.e. the green pixel is absent from the screen grab.


    And hey! What do you mean by my avatar "kills" you?! What avatar?

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 30, 2015 10:08 AM in response to Kurt Lang
    Level 5 (7,575 points)
    Notebooks
    Jul 30, 2015 10:08 AM in response to Kurt Lang

    A nod is as good as a wink to a blind horse...

     

    While I'm on a quotation spree, I am "... quivering with antici . . . . . pation " to actually see a screengrab

     

    I think what tickles me was I mistook your 'self-portrait' for an 'avatar'... maybe its because the 'selfie' was take in a mirror?

    Picture 10.pngPicture 11.png

     

    *EDITadded -

    staring at the above images a while IS Disturbing!

  • by Kurt Lang,

    Kurt Lang Kurt Lang Jul 30, 2015 10:17 AM in response to ChitlinsCC
    Level 8 (37,696 points)
    Jul 30, 2015 10:17 AM in response to ChitlinsCC
    staring at the above images a while IS Disturbing!

    Not as disturbing as from the back.

     

    back.jpg

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 30, 2015 10:31 AM in response to Kurt Lang
    Level 5 (7,575 points)
    Notebooks
    Jul 30, 2015 10:31 AM in response to Kurt Lang

    Picture 13.png

    excuse me folks, I need to go find that hemlock I keep for just such an occasion

  • by babowa,

    babowa babowa Jul 30, 2015 11:28 AM in response to makaylalalala
    Level 7 (31,893 points)
    iPad
    Jul 30, 2015 11:28 AM in response to makaylalalala

    Here is Apple's official document on it:

     

    About LCD display pixel anomalies for Apple products released in 2010 and later - Apple Support

     

    or, for products released before 2010:

     

    About LCD display pixel anomalies for Apple products released before 2010 - Apple Support

     

    As Barry said: take it to your nearest Genius Bar.

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