Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Have no I tunes app. iPad Air 2

App has disappeared. iPad Air 2. Advise on where or how to retrieve

iPad (3rd gen) Wi-Fi, iOS 6, Unable to find free iBook books

Posted on Jul 27, 2015 7:32 AM

Reply
Question marked as Best reply

Posted on Jul 27, 2015 7:35 AM

Make sure you haven't created a folder with several apps (including iTunes) in it.

Restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

2 replies
Question marked as Best reply

Jul 27, 2015 7:35 AM in response to Puffs115

Make sure you haven't created a folder with several apps (including iTunes) in it.

Restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

Have no I tunes app. iPad Air 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.