Issues with iPhone, iTunes and U2 album
I have no idea why iTunes is showing the same songs but one is black and can be played. The other is greyed out. Its only doing it with the free U2 album. Help!
Windows 7, DELL Latitude E6510
User profile for user:
judysings
User level:
Community Specialist
Hello Glenn077,
I understand you are seeing duplicates when you look at the U2 album in your iTunes for Windows library. When songs are dimmed, it means they are not available for viewing offline. On the menu bar, if you click the View command, then Only Music Available Offline, you should only see a single list of the U2 songs.
The information below will provide more specifics on how to manage your Music in iTunes:
Add music from the Apple Music catalog to your library - Apple Support
https://support.apple.com/en-us/HT204839
Play music, video, and more - iTunes Help
http://help.apple.com/itunes/mac/12/#/itns26681
Take care,