Steve Martin2

Q: Ipad could not synch apps because computer is no longer authorized for purchased items that are on this iPad.

Hello,

I was setting up my new iPad and I did the backup and restore but it stopped short of adding my apps. The box next to the apps says, "Will install" but when I click on synch, a prompt says , "Ipad could not synch apps because computer is no longer authorized for purchased items that are on this iPad". When I go to authorize, I get a prompt that says, "This computer is already authorized. Including this one, you have authorized one computer out of your available 5". Nothing happens, I'm going around in circles. Any ideas?

 

Thanks, Steve

iMac, OS X Mountain Lion

Posted on Jul 27, 2015 12:03 PM

Close

Q: Ipad could not synch apps because computer is no longer authorized for purchased items that are on this iPad.

  • All replies
  • Helpful answers

  • by AJ397,

    AJ397 AJ397 Jul 27, 2015 12:29 PM in response to Steve Martin2
    Level 5 (6,249 points)
    Accessibility
    Jul 27, 2015 12:29 PM in response to Steve Martin2

    were the purchase items that you are trying to sync bought/purchased with that Apple ID? If so try deauthorizing the computer and then reauthorizing it.   Has a little dialog box that says trust this computer come up on your iPad, if so have you hit trust? You may need to redo the restore from backup again. This article may also be useful: If iTunes repeatedly prompts you to authorize your computer - Apple Support

  • by Steve Martin2,

    Steve Martin2 Steve Martin2 Jul 27, 2015 10:13 PM in response to AJ397
    Level 3 (565 points)
    Jul 27, 2015 10:13 PM in response to AJ397

    I'm sorry but I don't understand. I do have apps and music that were purchased with an earlier ID.

     

    I upgraded my iPad and dod a backup from the old and a restore to the new. Everything transferred but the apps and music.


    I read your answer and everything else I could but I can't figure it it out. This is the first problem I've had in years.

     

    When you say "try deauthorizing the computer and then reauthorizing it". I don't see how to do that. Is that with the old id? When you go to the dialogue box it says, "Items purchased with this Apple ID will no longer play on this computer". Don't understand that. I want the apps to transfer to my new iPad. This is a major hassle.

     

    Thank you for your time.