Can't switch stores because of credit balance how do I switch stores

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Level 1

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Can't switch stores because of credit balance how do I switch stores

Can't switch stores because of a store credit balance of $0.02 I've tried emailing Apple to remove the balance but nothing happened please help with fixing this problem

Posted on Jul 27, 2015 11:07 AM

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Answer 1

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Kilgore-Trout

Level 8

37,471 points

Jul 27, 2015 11:09 AM in response to Tfin1

Contact iTunes support via this channel: https://getsupport.apple.com/Issues.action

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Answer 2

Tfin1 Author

Level 1

5 points

Jul 27, 2015 12:08 PM in response to Kilgore-Trout

I tried that but still didnt work

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Answer 3

King_Penguin

Level 10

334,144 points

Jul 27, 2015 12:16 PM in response to Tfin1

Have iTunes Support replied saying that your balance has been removed ? If it's been more that 48 hours since you contacted them and you haven't had a reply (and you've checked the spam folder as well as the inbox on your email account) then try contacting them again

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Answer 4

Tfin1 Author

Level 1

5 points

Jul 27, 2015 12:51 PM in response to King_Penguin

I'll wait another day and get back to you

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