My password won't work for iTunes

Question

Level 1

0 points

My password won't work for iTunes

When I go into my appstore and click update all, it asks me to sign into iTunes and then my password won't work no matter how many times I try to put it in.

iPod touch, iOS 8.4

Posted on Jul 27, 2015 11:10 AM

Reply

Answer 1

AJ397

Level 6

12,907 points

Jul 27, 2015 11:23 AM in response to patch28

Hold the sleep/wake and home button until the Apple logo appears. Sign out of iTunes and then sign back in. If this does not work reset your password.

Reply

Answer 2

lllaass

Level 10

210,411 points

Jul 27, 2015 12:48 PM in response to patch28

Apps are locked to the ID used to purchase them. You have to log into the ID that purchased aps to update them. Could those apps benn purchased with another ID?

Can you now go to the App Store and purchase a new app?

Reply