Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

updated to itunes 12.2.1.16 and now music won't play

I HAVE THIS PROBLEM EVERYTIME I UPDATE MY ITUNES. SO FRUSTRATING!!!

I updated my itunes with the most recent version and now when i go into itunes and try to play a song nothing happens. It acts like it is going to play, but up top where the song displays the music. I have already installed ALL the Apple applications and reinstalled once. Any other suggestions? Any one else have this issue with updates?

iPad 2, iOS 6

Posted on Jul 27, 2015 11:10 AM

Reply
1 reply

Jul 27, 2015 4:57 PM in response to hospicegirl

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.




tt2

updated to itunes 12.2.1.16 and now music won't play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.