Q: Problem Updating Apps on my iPhone 4s w iOS 8.4
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Jul 29, 2015 9:29 AMby judysings,Hi docLarsen,
I understand you are trying to update an app that was purchased on a different Apple ID than the one you currently use, is that right? You can only update or re-download an item from the Apple ID that you used to purchase it. If you have been unable to find your previous Apple ID or update its password, I'll include a link below for you to contact our Apple ID Support team. Once you have that information, on your iPhone, you can sign out from your current Apple ID, then sign in with the old Apple ID, go to the Purchases tab, and update the software.
Contact Apple for help with Apple ID account security - Apple Support
https://support.apple.com/en-us/HT204169Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203983Download past purchases from iTunes - Apple Support
https://support.apple.com/en-us/HT201272Redownload an app
On an iPhone, iPad, or iPod touch
- Tap App Store.
- On an iPhone or iPod touch: Tap Updates, then tap Purchased.
On an iPad: Tap Purchased. - Scroll to find the app that you want to download.
- Tap the Download icon
. After the app downloads, you can open it from your Home screen.
See your purchase history in the iTunes Store - Apple Support
https://support.apple.com/en-us/HT204088Take care,
