HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn on
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Helpful answers
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Jul 27, 2015 7:20 PM in response to 1melo01by Carolyn Samit,If you are using a Windows computer, disable anti virus software then try recovery mode again.
Otherwise, take the iPad in for service > Apple - Find Locations
Check Your Service and Support Coverage
Find the serial number of your Apple hardware product - Apple Support