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Help! My computer was running slow so I ran EtreCheck. But I don't know what to do with it

I don't know exactly what's causing the problem or what I can/should do about it. I was hoping someone could enlighten me a bit? Thanks in advance!


Here is the info:


Problem description:

runs slowly


EtreCheck version: 2.2 (132)

Report generated 7/27/15, 8:03 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 812 - SN = W01245SW4D3BA


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.9.4 (13E28) - Time since boot: 6 days 5:59:10


Disk Information: ℹ️

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 319.21 GB (128.55 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5970H


USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Startup Items: ℹ️

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite


Problem System Launch Daemons: ℹ️

[failed] com.apple.AOSNotificationOSX.plist

[failed] com.apple.wdhelper.plist


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.CS4ServiceManager.plist [Click for support]

[loaded] com.adobe.CS5ServiceManager.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.hp.messagecenter.launcher.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.akamai.client.plist [Click for support]

[failed] com.akamai.single-user-client.plist [Click for support]

[running] com.amazon.music.plist [Click for support]

[loaded] com.facebook.videochat.[redacted].plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

Flux Application (/Applications/Flux.app)

iTunesHelper UNKNOWN (missing value)

LimeWire At Login Application (/Applications/LimeWire/LimeWire At Login.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Skype UNKNOWN (missing value)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

Spotify Application Hidden (/Applications/Spotify.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.2.3.7 [Click for support]

OfficeLiveBrowserPlugin: Version: 12.3.1 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.203 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.203 - SDK 10.6 Outdated! Update

Move_Media_Player: Version: npmnqmp 071303000006 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]

Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


User internet Plug-ins: ℹ️

fbplugin_1_0_3: Version: Unknown [Click for support]

Move_Media_Player: Version: npmnqmp 071701000001 [Click for support]

BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]


Safari Extensions: ℹ️

AdBlock

Twitter for Safari


3rd Party Preference Panes: ℹ️

BrowserPlus [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Growl [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 190.66 GB

Destinations:

LA-PUBLIC [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 190.66 GB X 3)


Top Processes by CPU: ℹ️

24% Google Chrome Helper(35)

17% Google Chrome

8% Spotify Helper(2)

8% coreaudiod

5% WindowServer


Top Processes by Memory: ℹ️

1.21 GB Google Chrome Helper(35)

509 MB kernel_task

94 MB Google Chrome

45 MB mdworker(8)

29 MB Spotify Helper(2)


Virtual Memory Information: ℹ️

27 MB Free RAM

2.31 GB Used RAM

2.15 GB Swap Used


Diagnostics Information: ℹ️

Jul 27, 2015, 06:38:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotify Helper_2015-07-27-183833_[redacted].crash

Jul 27, 2015, 06:31:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotify Helper_2015-07-27-183130_[redacted].crash

MacBook Pro, OS X Mavericks (10.9.4), null

Posted on Jul 27, 2015 5:21 PM

Reply
Question marked as Best reply

Posted on Jul 27, 2015 5:29 PM

It looks like your system only has 4GB of RAM. That is one way to make your computer run faster. I see two flash player plugins listed in your browser plugins section. I would remove them both. If you are not using Limewire I would remove the run at startup option. Those would be the first things I would do.


Paul

2 replies

Jul 27, 2015 6:04 PM in response to Dananas

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Help! My computer was running slow so I ran EtreCheck. But I don't know what to do with it

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