windows error 2 while installing apple itunes on windows 7 64

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windows error 2 while installing apple itunes on windows 7 64

I already:
Removed and reinstalled iTunes all apple components
run as admin
used unzip on i tunes and tried to install modules 1 by 1
disabled anti-virus
when run in compatibility mode, it says :

Program Compatibility, Issues found Incompatible Application,Issues found,< Incompatible Application iTunes is incompatible.

if i don't quit, the installation i get this message:

Apple Application Support was not found.

Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.

Error 2 (Windows error 2)

with all the ways i try to install i get this message:

Can someone please help?

thanks!

windows 7 64-OTHER, Windows 7, null

Posted on Jul 27, 2015 4:42 PM

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Answer 1

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turingtest2

Level 10

272,749 points

Jul 27, 2015 4:59 PM in response to fatimafromlx

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

tt2

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