iTunes not installed correctly?

Question

Level 1

0 points

iTunes not installed correctly?

Hi,

I've had itunes on my laptop for a few months now and it had been working fine. However, recently it came up with a message stating that it hadn't been installed correctly... I have been keeping all updates up to date and don't want to uninstall and re-install in fear of losing all of my playlists and data. I was just wondering if there would be a way to fix this issue without losing all of my work.

Kind regards,

Helen 🙂

Posted on Jul 27, 2015 3:56 PM

Reply

Answer 1

Best reply

Niel

Level 10

726,749 points

Jul 27, 2015 3:59 PM in response to Helen S-K

Back your library up and proceed as instructed. You won’t need to restore the backup straight afterwards unless something goes wrong.

(130868)

Reply

Answer 2

hhgttg27

Level 5

5,591 points

Jul 27, 2015 4:01 PM in response to Helen S-K

Uninstalling / reinstalling iTunes shouldn't affect your library; however, that's no reason not to create a backup of it first. See turingtest2's user tips on:

Backup your iTunes for Windows library with SyncToy for a recommended method to create and maintain a backup, and
Troubleshooting issues with iTunes for Windows updates for steps needed to completely remove all components of iTunes prior to reinstalling (plus other info and references related to specific installation issues)

Reply