hello? i have an i pod tuch it wont turn on it only shows the logo i need help i tried tried pressing the middle button and the top button the logo only shows i tried to connect it to the laptop it wont work what should i do pleas help

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hello? i have an i pod tuch it wont turn on it only shows the logo i need help i tried tried pressing the middle button and the top button the logo only shows i tried to connect it to the laptop it wont work what should i do pleas help

iPod touch, iOS 8

Posted on Jul 27, 2015 4:54 PM

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Answer 1

sterling r

Community Specialist

Jul 29, 2015 2:48 PM in response to haneenbs

Howdy Haneebs,

It sounds like you are unable to see your iPhone in iTunes when you connect it to your computer. Depending on whether you have a Mac or a PC you will need to use either of these two articles to help troubleshoot that:

If you don't see your connected device in iTunes for Mac

or

iPhone, iPad, or iPod not recognized in iTunes for Windows

Thank you for using Apple Support Communities.

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