HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn onQ: hello? i have an i pod tuch it wont turn on it only shows the logo i need help i tried tried pressing the middle button and the to ... hello? i have an i pod tuch it wont turn on it only shows the logo i need help i tried tried pressing the middle button and the top button the logo only shows i tried to connect it to the laptop it wont work what should i do pleas help more
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Helpful answers
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Jul 29, 2015 2:48 PM in response to haneenbsby sterling r,Howdy Haneebs,
It sounds like you are unable to see your iPhone in iTunes when you connect it to your computer. Depending on whether you have a Mac or a PC you will need to use either of these two articles to help troubleshoot that:
If you don't see your connected device in iTunes for Mac
or
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
