Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Giant exclaimation point in iPhoto

When I click on a thumbnail of a photo, i get a grey square with a giant exclaimation point.

What's wrong?

iMac, Mac OS X (10.7), 27/3.1QC/2x2GB/1TB

Posted on Jul 27, 2015 7:18 PM

Reply
Question marked as Best reply

Posted on Jul 27, 2015 10:09 PM

the link to the original is broken - have you run any clean up software like CleanMyMac or MacKeeper or others (Hint - do not they are really bad news) - or have you been deleting photos from the all Files list (again never do this)?


What has changed since it worked?


LN

5 replies

Jul 28, 2015 10:21 AM in response to LarryHN

I don't run any clean up utilities. The last thing I did was open Photoshop Elements Organizer. When I finished and '

went back to iPhoto, I got the !.


Tried your fix. It did not work - ended up with a recovered photo file with nothing in it.


How I solved the problem was to download the photos to my desktop (luckily, I didn't delete them from my

SD card), then import them to a new event file in iPhoto.

Then deleted the old event file. It worked.

Jul 28, 2015 10:29 AM in response to datspeed

Did you have the PSE Organizer set as the external editor in iPhoto's advanced preference pane and was using that to edit photos? Or did you go into the library via the finder and edit the files?


If you want to use PSE as the external editor from within iPhoto see the following:


Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.


1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.


User uploaded file


2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.


3 - however, if you get the navigation window

User uploaded file


that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.


This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..


With Photoshop Elements the Saving File preferences should be configured as shown:

User uploaded file


I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:

User uploaded file


Screenshots are from PSE 10


Note 1: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.


Note 2: editing a RAW file with either PSE or PS creates a new file which must be saved outside of iPhoto, i.e. the Desktop, and imported as a new photo into the iPhoto Library.


Note 3: do not select the PSE Organizer as the app to open from within iPhoto. Instead select the Adobe Photoshop Elements Editor as shown in this screenshot:

User uploaded file

Giant exclaimation point in iPhoto

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.