I cannot see any messages in the windows of any of my email accounts in Apple Mail (OS X Yosemite 10.10.4). Mail won't quit so have to Force Quit. Tried restarting twice but no good. It happened a few days ago and I got round it by shutting down, leaving for a minute and then restarting. Does anyone know how I refresh Apple Mail in some way to get round this or why this might be happening?
MacBook Pro (13-inch Mid 2009), OS X Yosemite (10.10.4)
Open the Go menu with the Option key pressed - Open Library - Containers and move the folder ‘com.apple.mail’ to the desktop.
Restart your Mac and check whether everything works fine.
Take a look at this Apple Support article and follow the troubleshooting steps you can find there:
Mail (Yosemite): Mail troubleshooting
Try Safe Boot:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- After your Mac boots up, restart it as you usually do.
If this doesn't help, follow the instructions below:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)
- Click on Verify Disk and then, if asked to fix problems, on Repair Disk
- After this, click on Verify Disk Permissions and then on Repair Disk Permissions
- After the process is finished, shut down your Mac and turn it back on after about 30 seconds
Hope this helps!
Open the Go menu with the Option key pressed - Open Library - Containers and move the folder ‘com.apple.mail’ to the desktop.
Restart your Mac and check whether everything works fine.
Take a look at this Apple Support article and follow the troubleshooting steps you can find there:
Mail (Yosemite): Mail troubleshooting
Try Safe Boot:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- After your Mac boots up, restart it as you usually do.
If this doesn't help, follow the instructions below:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)
- Click on Verify Disk and then, if asked to fix problems, on Repair Disk
- After this, click on Verify Disk Permissions and then on Repair Disk Permissions
- After the process is finished, shut down your Mac and turn it back on after about 30 seconds
Hope this helps!
Thank you! Mac froze during safe boot restart but turning off again via the Power button and leaving for a few minutes before restarting seemed to do it... although not sure it was because of safe boot or just coincidence... I'll try the Disk Utility scan next time it happens, thanks a lot 🙂
No messages showing in Apple Mail
