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problem with itunes

Hi there... I have a problem with my iPhone 6.. I have just done a backup from my iPhone 4 to my iPhone 6, with my macbook pro... Now, I can't download any app from the App Store... The download doesn't start..

iPhone 6, iOS 8.4

Posted on Jul 28, 2015 1:31 AM

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2 replies

Jul 28, 2015 1:36 AM in response to raffaelefrommartina franca

The reason for this problem may be connected with the fact that apps you backed up were for iOS 7 (iPhone 4 can't run iOS 8) and you're trying to sync these apps with iPhone 6 running iOS 8.

Anyway, try these steps:

  1. Restart your device.
  2. Sign out and back in to your account.
  3. Try to reset your device. This won't delete your data stored on it.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


Once you are ready with these steps, try downloading apps.

problem with itunes

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