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Cannot remember iCloud password or recovery email address

Hi,


I am trying to restore my iPhone settings and access my iCloud account.


I have tried resetting the password by email authentication - However I cannot remember the email account I linked to iCloud originally, neither can I remember the answers to the security questions.


Is there anyway on earth that I can find the email address that I linked originally to the iCloud account?


Any advise is greatly appreciated.


J

MacBook Pro

Posted on Jul 28, 2015 4:29 AM

Reply
1 reply

Jul 28, 2015 4:35 AM in response to SignorBass

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.


You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.

Cannot remember iCloud password or recovery email address

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