Loading photos to mac from CANON EOS100

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Level 1

33 points

Loading photos to mac from CANON EOS100

I am having troubles loading photos to both my iMac (yosemite) and my macair (OSX). The macair very briefly showed the normal menu items but they disappeared. Both now don't show the attached camera as a device. Ive downloaded new drivers for EOS utility but no change. Image capture doesn't see the device.

I noticed the camera has a USB2 cable. I think both computers are USB 3. Could this be the problem? Do I need a new cable?

Any other ideas?

Veronica

iMac, OS X Yosemite (10.10.3)

Posted on Jul 28, 2015 2:48 AM

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Answer 1

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Yer_Man

Level 10

162,308 points

Jul 28, 2015 4:28 AM in response to rayver

Try use the card reader on the Macs.

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Answer 2

rayver Author

Level 1

33 points

Jul 28, 2015 5:30 AM in response to Yer_Man

Thanks, that worked for my iMac, but it is a bit laborious having to add the images one by one! is there a bulk way to import a selection?

I don't seem to be able to find a slot on my macair 11'', and it is this computer I have with me most of the time when I travel. Is there a gadget I can buy for that or is the slot somehow invisible?

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Answer 3

rkaufmann87

Level 10

140,532 points

Jul 28, 2015 5:51 AM in response to rayver

You don't have to load photos one-by-one. Your computer has Image Capture on it, learn how to use it to import photos into the location or app you want.

Image Capture: Transfer images and other items from your device

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Answer 4

Yer_Man

Level 10

162,308 points

Jul 28, 2015 6:17 AM in response to rayver

Select all the ones you want to import....

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Answer 5

Ralph9430

Level 7

21,732 points

Jul 28, 2015 6:58 AM in response to rayver

USB 2 is not a problem when connecting to computers with USB 3 ports. The computer will connect to USB 2 devices at USB 2 speeds.

When you connect the camera to your computer do you then turn the camera on? Turning the camera on should start Image Capture and allow transfer of images.

The new versions of EOS Utility may not work with older Canon cameras.

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Answer 6

rayver Author

Level 1

33 points

Jul 28, 2015 3:44 PM in response to Yer_Man

Thanks Terence

I did try to do that but highlighting them didn't seem to work. I tried shift, command option etc.

Any ideas for my laptop?

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Answer 7

rayver Author

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33 points

Jul 28, 2015 3:48 PM in response to rkaufmann87

That was the start of my problem, image capture won't work. It doesn't recognise my camera. From what I've read it seems apple are saying its a canon problem.

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Answer 8

rayver Author

Level 1

33 points

Jul 28, 2015 3:49 PM in response to Ralph9430

Thanks for the advice on the USB side of things. My camera is only 18 months old and it is turned on.

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