my iphone 5s is not accepting touch id it says unable to completetouch id set up please go back and try again

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Level 1

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my iphone 5s is not accepting touch id it says unable to completetouch id set up please go back and try again

my i phone 5s was accepting my touch ID till yesterday but from yesterday it is not accepting Touch ID and when i try to enable it .

It says " Unable to complete Touch ID setup. Please go back and Try Again".

Please suggest what to do ?

iPhone 5s, iOS 8.4

Posted on Jul 28, 2015 3:59 AM

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Answer 1

Jul 28, 2015 6:07 AM in response to sachdevavi

Hi

Try a reboot press & hold power button & menu button hold both down until you see

Apple Logo.

You will not lose any data .

Cheers

Brian uk

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Answer 2

Demo

Level 10

166,494 points

Jul 28, 2015 6:16 AM in response to sachdevavi

I Assume that you use the Music App on your phons, but if you don't, try launching the Music app and see if the Touch ID will work. I saw this just now and that's where I got the tip.

Touch ID no longer working with iOS 8.4

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