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Q: Hello yesterday i ran a software update on my mac. I only have a wireless keypad and mouse. I now start my mac and i hear the chime and it statse to load then i get the white screen. I can see the arrow of the moust when i move it and that is it.

Hello all,

 

Yesterday July 27, 2015 I ran a software update on my Mac. About 6 months ago I upgraded from Mac OS X v10.6 (Snow Leopard) to Mac OS X v10.7 (Lion). when the update was done I had the white screen. I have the wireless keyboard and mouse. I do have a PC keyboard with usb that I can use if possible. Any and all help would be great.

Here is what I have tried but not sure the wireless Keyboard is working:

 

a. start mac holding shift key

b. start mac holding shift, command, and v key

iMac (21.5-inch Mid 2010), Other OS, Not sure what operating system

Posted on Jul 28, 2015 7:14 AM

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