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My I pad suddenly went blank and won't show anything. It is charged

MY I pad air suddenly went blank and nothing shows on screen. It is completely blank. I tried rebooting but nothing happens. It was charged when this happened and I also tried to charge it again. Nothing

iPad 2, iOS 7.1

Posted on Jul 28, 2015 6:09 AM

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Question marked as Best reply

Posted on Jul 28, 2015 6:16 AM

If you have tried rebooting by holding both the power and home buttons until the apple logo appears has not worked, try it again but be sure to hold both buttons longer than usual, may take more than a minute to work.


If that still does not work, have you tried connecting to a computer with iTunes to see if iTunes recognizes the iPad? While this will erase the iPad, you may need to use the recovery mode to connect, per the instructions in http://support.apple.com/kb/HT1212


And if that does not work, it is time for a visit to the Apple store genius bar to have the techs check it out.

2 replies
Question marked as Best reply

Jul 28, 2015 6:16 AM in response to Eric5943

If you have tried rebooting by holding both the power and home buttons until the apple logo appears has not worked, try it again but be sure to hold both buttons longer than usual, may take more than a minute to work.


If that still does not work, have you tried connecting to a computer with iTunes to see if iTunes recognizes the iPad? While this will erase the iPad, you may need to use the recovery mode to connect, per the instructions in http://support.apple.com/kb/HT1212


And if that does not work, it is time for a visit to the Apple store genius bar to have the techs check it out.

My I pad suddenly went blank and won't show anything. It is charged

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