Iphone 6 video sound problem !

Question

Iphone 6 video sound problem !

Hi iphone 6 users when I make videos with my camera i get white noise out of it so image but no sound only white sound. But when i make a movie with snapchat or insta i have the original noise doeus anyone else have this problem and how to solve this ?

Thanks

Posted on Jul 28, 2015 10:29 AM

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Answer 1

braden85

Community Specialist

Jul 30, 2015 8:16 AM in response to iratherbefast

Hey iratherbefast,

It sounds like you may be experiencing some microphone issues on your iPhone. Here is an article for you that will help you troubleshoot this issue:

If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support

https://support.apple.com/en-us/HT203792

Take care, and thanks for visiting the Apple Support Communities.

Reply

Answer 2

D.Cohen

Level 6

8,588 points

Jul 30, 2015 8:20 AM in response to iratherbefast

You can also try to reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

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