Hello,
I'm having problems with the disk space in my Macbook.
It tells me that movies are taking up 50Gb (??!) of space, but when I search for movies I can't find any.
Here are the screen grabs.
Can anyone help me?
Thanks,
Diana
MacBook Air (13-inch Mid 2013), OS X Mavericks (10.9.5)
Go step by step and check.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
Finder
Click on an empty spot on the Desktop to activate Finder.
Click “Empty Trash” to empty Trash.
Click Mailbox in the in the Mail menu bar.
Erase Deleted Items > In All Accounts
Erase Junk Mail
Photos
File > Recently Deleted > Click the “Delete All” button at the top right corner
iPhoto
iPhoto > Empty iPhoto Trash
https://support.apple.com/kb/PH13806?locale=en_US
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
Note:
If you don’t have Macintosh HD icon shown on the desktop,
Finder > Preferences > General > Show these items on the desktop:
Enable “Hard disks”.
6.Try OmniDiskSweeper. This will show the storage size details of the items.
https://www.omnigroup.com/more
Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
Be careful. Delete only the files that can be safely deleted. If you are not sure about any file, don’t touch it.
Go step by step and check.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
Finder
Click on an empty spot on the Desktop to activate Finder.
Click “Empty Trash” to empty Trash.
Click Mailbox in the in the Mail menu bar.
Erase Deleted Items > In All Accounts
Erase Junk Mail
Photos
File > Recently Deleted > Click the “Delete All” button at the top right corner
iPhoto
iPhoto > Empty iPhoto Trash
https://support.apple.com/kb/PH13806?locale=en_US
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
Note:
If you don’t have Macintosh HD icon shown on the desktop,
Finder > Preferences > General > Show these items on the desktop:
Enable “Hard disks”.
6.Try OmniDiskSweeper. This will show the storage size details of the items.
https://www.omnigroup.com/more
Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
Be careful. Delete only the files that can be safely deleted. If you are not sure about any file, don’t touch it.
Hi dominic23
Thanks for your answer. I tried everything you suggested but now I can't figure out the info that OmniDiskSweeper is giving me, can you take a look at these grabs please?
This one says that my HD has indeed 109gb used.
But then when I sweep it there's only 54,7gb used??
Can you help me?
Thanks
Movies are taking up 50Gb of space but I can't find them!
