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Hello, I can not get out of recovery mode when I'll restore or update throws me Error 3 and I returned to the recovery mode. I need help! Thank You

Hello, I can not get out of recovery mode when I'll restore or update throws me Error 3 and I returned to the recovery mode. I need help! Thank You

Posted on Jul 28, 2015 10:35 AM

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Question marked as Best reply

Posted on Jul 28, 2015 10:37 AM

Get help with iOS update and restore errors - Apple Support


Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.

1 reply
Question marked as Best reply

Jul 28, 2015 10:37 AM in response to marinella martin

Get help with iOS update and restore errors - Apple Support


Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

Your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.

Hello, I can not get out of recovery mode when I'll restore or update throws me Error 3 and I returned to the recovery mode. I need help! Thank You

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