Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HELP. My mac pro has had a kernel attack on startup

My early 2008 Mac pro for the past two days will boot 40% through on the loading bar screen then (what I assume is a kernel attack) I hear a click and it shuts down. Ive tried SMC, PRAM,, etc with non works. I try PRAM reset and it just shuts down immediately. I try holding down D and it rather completely ignores the input or presents me with a flashing folder with a question mark on it. If it makes a difference I did install 16GB of RAM a few months before but one of the sticks of RAM sometimes doesn't register leaving me with 14gb of RAM. I just kept it in there. This has also happened a month ago but it only lasted for a day. I appreciate and feedback thank you in advancedt

Mac Pro, OS X Yosemite (10.10.4)

Posted on Jul 28, 2015 9:38 AM

Reply
Question marked as Best reply

Posted on Jul 28, 2015 9:48 AM

Sounds like a RAM problem.

Take out the one bad one and its pair and see if the problem stops.

You need the original install DVDs to rune Apple hardware test on older Macs

Using Apple Hardware Test

39 replies

Jul 29, 2015 8:30 AM in response to Grant Bennet-Alder

Trust me I've tried pressing Command R all different combinations (and before it powered up). Now that you mention it last month I upgraded my drive to a 1TB WD black from Apple I believe. However option does work. But it only gives me "Recovery- 10.10.3" not "RECOVERY HD" also what does the recovery drive do? Thanks for your patience 🙂

Jul 29, 2015 9:10 AM in response to Multi777x

"Recovery- 10.10.3"

Yes, choose that one!


That is a very small Recovery partition that can boot your Mac with a Minimal OS and give you lightweight access to Disk Utility, Terminal, Resetpassword, ReInstall Mac OS X (from the Internet) and a few others.


Use its Disk Utility and try to repair your disk from there. Run it repeatedly until it comes clean or gets stuck. DO NOT erase your drive -- its recommendation to do so is a holdover from when drives cost $1000, and the prize was your drive. In today's world, drives cost under US$100, and your DATA is the Prize.


Also from there, if it comes to it, you can download and Re-Install Mac OS X on a new drive, skipping older versions and going directly to the last-running version. I strongly recommend you NOT re-Install on a flaky drive, but use a new or repurposed drive and leave your old one intact until you have exhausted all means for getting your files back.


(if you have a Trusted Backup, you are free to do whatever you like.)

Jul 29, 2015 11:28 AM in response to Multi777x

Do you have the original Apple RAM? Install the bare minimum into the correct slots, as printed on the side of the access door or in the user replaceable parts manual…

Apple - Support - Manuals

10.10 needs 2GB, but I would go down to about 4GB if you have pairs of DIMMS that can do that.


If you can't get recovery or a normal boot to work from the internal disk you will need to use another disk, either a USB installer for 10.10 or a full OS X installation (e.g. a pre existing bootable backup or a HD from a similar model of Mac).

http://diskmakerx.com/

Create a bootable installer for OS X Mavericks or Yosemite - Apple Support


You an also try Apple Hardware test (or diagnostics on newer models)…

Using Apple Hardware Test - Apple Support

You may need the grey install disks if you have them, one has instructions for the hardware test tool printed on it.

It could indicate an error if you are lucky, run the normal & extended modes several times to be sure. Also consider enabling loop mode (cmd+L) to run indefinitely.


If you have access to another Mac you can also use Target disk mode to do repairs or recover data.

How to use and troubleshoot FireWire target disk mode - Apple Support


Finally verbose mode may spew out enough info to give you a clue what is failing …

Mac OS X: How to start up in single-user or verbose mode - Apple Support

That may just be a longshot, record or photograph the screen if can when messages get stuck.

Jul 29, 2015 12:39 PM in response to Multi777x

How did you try AHT?

On the internal HD, on an installer disk, on a USB stick?


There is the option to make a USB AHT installer, this has a nice list of AHT downloads if you can work out the model details…

https://github.com/upekkha/AppleHardwareTest


I made a script to create one of those…

https://gist.github.com/drewreece/2e5eed7dbfbd5dd7e929


RAM should be checked during 'POST' so it should be functional, however it could have errors that occur during use, so it's important to be double check it.

Many Linux distro's have memtest if you want to try another OS to check the memory.

Aug 4, 2015 10:21 AM in response to Multi777x

I took out the graphics card and tried booting it without it and it seemed to boot. I heard the Apple bong noise. Normally if I let it boot normally it clicks off after 10 seconds of loading (unless if I'm holding shift) repeats. But it kept (presumably ) loading for five straight minutes. I believe it is the graphics at this point but I don't know for sure because obviously since the graphics card is unplugged the monitors don't work. What do you guys think?

Aug 4, 2015 10:49 AM in response to Multi777x

I can't make much out in the verbose output sorry.


Does your Mac normally have any sharing services enabled? If you can view it on the local network you can see if it is completing a boot. Ideally you have remote access turned on so you can get a ssh connection to it. That could allow you to see if it gets to a state beyond where it fails with the graphics card. Your Mac may not be booting correctly after so many forced shutdowns and having no GPU will prevent screen sharing from working.


If you can read any of that verbose text search around for more info, but it does seem like the symptoms so far are part of a dead/ dying graphics system.


I think the best thing for you to do is to try another graphics card.

Aug 4, 2015 1:13 PM in response to Multi777x

There is one experiment you could try.


Let it run until you think it is fully booted up. Then press the control and Eject keys on the keyboard simultaneously. If you could see the screen, this familiar dialog-box would be showing:


User uploaded file


any key except these few will cause the System Beep sound:

R will cause it to Restart. S will put it to sleep (and the power light should blink slowly). Esc will cancel. Return will cause a controlled Shutdown.


If the system is crashed or kernel-panicked, you will NOT get System Beep for stray keys.

Aug 4, 2015 2:01 PM in response to Grant Bennet-Alder

I did control eject with no success. HOWEVER I just started mashing the keyboard and it made a noise. I then thinned out the options and located that command, control, eject made this thumping noise. It's hard to describe but it's not a beep but I remember it's another normal system sound with the same function as the system beep. I then played with my mouse and I guess I pressed something because then any stray key I pressed made the system noise thumping noise. Does this mean it works?

HELP. My mac pro has had a kernel attack on startup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.