Mac Mini running extremely slow

Question

I upgraded to Yosemite. Mac Mini (late 2012) did fine for a while.  Lately has been acting worse and worse.  It will run slow on some things, and do fine on others.  No real pattern.  Did a clean re-install.  Not much difference after a day or two.  By slow I mean 1-2 minutes for apps to open, 5-15 seconds for clicks to register.I have checked online and in forums and already repaired permissions (done today) and reset the SMC by unplugging it from the wall and rebooting, per the KB article.Just ran ETRECHECK and the forum wouldn&#x27;t let me post the info.  Only weirdness I saw was 15 instances of Google Chrome Helper.  I don&#x27;t know why so many GOOGLE CHROME HELPERS, but I normally have 8-10 tabs open as a time.Thanks for your help.  I am mostly a WINDOWS user but have to "dabble" in the MAC world about 15% of the time. (Just so you know I&#x27;m not an OS X Geek &lt;grin&gt;)Again, THANKS!Buddy

lllaass · Answer

What exactly happened when you tried to post the  ETRECHECK  results?Other have successfully post theirs results.Frequently Google Chrome on a mac will use a lot of CPU with many instances of Helpers.What happens when yo close Chrome?

RAMP83 · Answer

It said that I wasn&#x27;t authorized to post that material.Here are the results of the ETRECHEK.  Maybe this will work...I already uninstalled the AVIRA to see if that will help, since there were failures to load.THANKS!BK---------------Problem description:Mac Mini 2012 running extremely slow. Takes MINUTES for some apps (esp MS OFFICE 2016) to load.  Click on something and it takes as much as 10 seconds to get a response.  Some apps seem to start running right, but it is SLOW.  I’ve repaired permissions and I have reset the SMC by unplugging, waiting 30 seconds, and re-plugging &amp; rebooting the system.EtreCheck version: 2.2 (132)Report generated 7/28/15, 12:50 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    Mac mini (Late 2012) (Technical Specifications)    Mac mini - model: Macmini6,1    1 2.5 GHz Intel Core i5 CPU: 2-core    4 GB RAM Upgradeable        BANK 0/DIMM0            2 GB DDR3 1600 MHz ok        BANK 1/DIMM0            2 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en1: 802.11 a/b/g/nVideo Information: ℹ️    Intel HD Graphics 4000        Acer S200HQL 1600 x 900 @ 60 HzSystem Software: ℹ️    OS X 10.10.4 (14E46) - Time since boot: 0:28:9Disk Information: ℹ️    APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB        Macintosh HD (disk0s2) / : 499.25 GB (314.82 GB free)        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MBUSB Information: ℹ️    Microsoft Microsoft® Comfort Mouse 4500    Jabil Circuit Seagate External Drive 160.04 GB        EXT DATA (disk1s1) /Volumes/EXT DATA : 160.04 GB (152.29 GB free)    Logitech Inc Logitech USB Headset H540    Apple, Inc. Keyboard Hub        Apple Inc. Apple Keyboard    Apple, Inc. IR Receiver    Apple Inc. BRCM20702 Hub        Apple Inc. Bluetooth USB Host ControllerThunderbolt Information: ℹ️    Apple Inc. thunderbolt_busGatekeeper: ℹ️    Mac App Store and identified developersKernel Extensions: ℹ️        /Library/Extensions    [loaded]    com.techsmith.TACC (1.0.3 - SDK 10.10) [Click for support]        /System/Library/Extensions    [loaded]    com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]    [not loaded]    com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6) [Click for support]        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.31 - SDK 10.6) [Click for support]    [not loaded]    com.devguru.driver.SamsungACMData (1.4.31 - SDK 10.6) [Click for support]    [not loaded]    com.devguru.driver.SamsungMTP (1.4.31 - SDK 10.5) [Click for support]    [not loaded]    com.devguru.driver.SamsungSerial (1.4.31 - SDK 10.6) [Click for support]Launch Agents: ℹ️    [loaded]    com.avira.antivirus.general.agent.plist [Click for support]    [loaded]    com.avira.antivirus.ipm.ui.plist [Click for support]    [loaded]    com.avira.antivirus.notifications.agent.plist [Click for support]    [loaded]    com.avira.antivirus.odscan.default.plist [Click for support]    [loaded]    com.avira.antivirus.scheduler.agent.plist [Click for support]    [running]    com.avira.antivirus.systray.plist [Click for support]    [loaded]    com.avira.antivirus.telemetry.agent.plist [Click for support]    [loaded]    com.avira.antivirus.update.default.plist [Click for support]    [running]    com.avira.helper.avstats.plist [Click for support]    [loaded]    com.google.keystone.agent.plist [Click for support]Launch Daemons: ℹ️    [failed]    com.avira.antivirus.dbcleaner.plist [Click for support]    [failed]    com.avira.antivirus.ipm.loader.plist [Click for support]    [running]    com.avira.helper.watchdox.plist [Click for support]    [loaded]    com.google.keystone.daemon.plist [Click for support]    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]    [loaded]    com.microsoft.office.licensingV2.helper.plist [Click for support]User Login Items: ℹ️    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    Google Drive    Application  (/Applications/Google Drive.app)    Google Chrome    Application Hidden (/Applications/Google Chrome.app)    fuspredownloader    Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)    KiesAgent    Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)Internet Plug-ins: ℹ️    Default Browser: Version: 600 - SDK 10.10    QuickTime Plugin: Version: 7.7.3    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]3rd Party Preference Panes: ℹ️    NoneTime Machine: ℹ️    Time Machine not configured!Top Processes by CPU: ℹ️        32%    Google Chrome Helper(15)        13%    AddressBookSourceSync         4%    WindowServer         4%    AvStats         3%    Camtasia 2Top Processes by Memory: ℹ️    1.24 GB    Google Chrome Helper(15)    458 MB    kernel_task    147 MB    Google Chrome    115 MB    Google Drive    78 MB    com.apple.WebKit.WebContent(2)Virtual Memory Information: ℹ️    35 MB    Free RAM    3.96 GB    Used RAM    8 MB    Swap UsedDiagnostics Information: ℹ️    Jul 28, 2015, 12:20:33 PM    Self test - passed    Jul 28, 2015, 10:04:59 AM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-07-28-100459_[redacted].hang    Jul 28, 2015, 09:12:33 AM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-07-28-091233_[redacted].hang    Jul 28, 2015, 09:10:39 AM    /Library/Logs/DiagnosticReports/Microsoft Excel_2015-07-28-091039_[redacted].hang    Jul 28, 2015, 09:10:02 AM    /Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-07-28-091002_[redacted].hang    Jul 28, 2015, 08:47:01 AM    /Library/Logs/DiagnosticReports/Google Drive_2015-07-28-084701_[redacted].crash    Jul 27, 2015, 05:57:43 PM    /Library/Logs/DiagnosticReports/ScreenSaverEngine_2015-07-27-175743_[redacted]. cpu_resource.diag [Click for details]

lllaass · Answer

- Remove the avira  security software following the developer&#x27;s instructions. it is not needed and frequently causes problems- Periodically complete close and reopen Chrome or better yet use another browser. Otherwise it uses a lot of CP and memoryTop Processes by CPU: ℹ️        32%    Google Chrome Helper(15)  1.24 GB    Google Chrome Helper(15)Top Processes by Memory: ℹ️    1.24 GB    Google Chrome Helper(15)More memory will help. Your Mac can accept 18 GB (2x8 GB). If y can&#x27;t go for 16 GB I would replace one 2 GB stick with a 8 GB stick. Very easy to do. See:http://eshop.macsales.com/installvideos/mac_mini2012/Replacing the HD with an SSD wil also help but is more difficult. The above link covers that.

Linc Davis · Answer

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.   These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.Launch the Console application in any of the following ways:☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.☞ Open LaunchPad and start typing the name.The title of the Console window should be All Messages. If it isn&#x27;t, select          SYSTEM LOG QUERIES ▹ All Messagesfrom the log list on the left. If you don&#x27;t see that list, select          View ▹ Show Log Listfrom the menu bar at the top of the screen.Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.Please don&#x27;t indiscriminately dump thousands of lines from the log into this discussion.Please don&#x27;t post screenshots of log messages—post the text.Some private information, such as your name, may appear in the log. Anonymize before posting.When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That&#x27;s a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.