Could this be a swollen battery? Iphone 5

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Level 1

6 points

Could this be a swollen battery? Iphone 5

I've recently realised that something is not right with my phone and want to try and sort it as soon as possible. I think it could be a swollen battery.

The side of the screen has light coming out of it (just above the volume button) And I can see from where the light is coming from the screen is starting to come away from the rest of the phone. When I try to push it back into place (not a good idea) a purple blurry line comes up on my screen which is telling me something isn't right. Could it be something to do with the battery expanding? If it is a swollen battery due to it not being under warranty anymore will it cost for the repair? Many people have said they do it no charge due to it being a health hazard due to the battery exploding. Help!!!!!

iPhone 5, iOS 8.4

Posted on Jul 28, 2015 1:09 PM

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Answer 1

Best reply

wegras

Level 6

15,305 points

Jul 28, 2015 1:12 PM in response to Luke_2710

Check here first

https://www.apple.com/support/iphone5-battery/

if your iPhone is not included take it to an Apple Store genius bar as soon as possible ,battery may have become unstable

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Answer 2

Luke_2710 Author

Level 1

6 points

Jul 28, 2015 1:15 PM in response to wegras

Sorry, have checked there.

What does it seem like to you? A swollen battery ? How long do these take to replace if it is that also will they replace the screen too?

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Answer 3

wegras

Level 6

15,305 points

Jul 28, 2015 1:23 PM in response to Luke_2710

get it to Apple ASAP if battery is unstable it will only get worse and cause more damage

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Answer 4

Ralph9430

Level 7

21,726 points

Jul 28, 2015 1:38 PM in response to Luke_2710

It doesn't matter what it might appear to anyone here. You need to have your iphone looked at by a technician as soon as possible. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.

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Answer 5

Perita

Level 1

0 points

Aug 10, 2015 2:20 PM in response to Luke_2710

Have you solved the issue? It seems that I have the same. I have read that a swollen battery pushes out the top part of the screen. I was wondering if apple will replace the battery at no cost and or the phone if the screen is damaged?

Regards

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Answer 6

Jul 21, 2016 12:49 PM in response to Luke_2710

I have the same issue but now that my iPhone 5 is well out of warranty, the Apple store will replace the phone for the price of the battery. At first they said it would cost me over 200 dollars to fix, but when I complained to Apple over the phone, the price went from the 200 to 79 dollars. I was still dissatisfied as it is a health hazard, but what could I do? I have been told by Apple not to use the phone but it's the only one I have. I was also told that if I smelled a candy odor coming from the phone, I was to run away from it FAST.

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