ipnone 5s
phone refused to start, connected to power supply shows i tunes logo, so connected to itunes and tells me phone is in recovery mode. have latest issue of itunes and mac is 100% up to date, but after maybe 10 mins, error message 4005., how do i get out of this loop
iPhone 5s, iOS 8.4
Hi edmundfromhigh wycombe,
If you are unable to restore your iPhone, the following resource will provide some troubleshooting steps for the 4005 error you are seeing:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
https://support.apple.com/en-us/HT201444
Try these steps to resolve the issue:
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Regards,
error message 4005 when trying to get out of recovery mode
