I need my IMEI for an insurance claim but there seems to be no way of obtaining it.
My iPhone was replaced by apple as it was faulty about 8 months ago, and as this was done at the store I did not receive a box with the IMEI on it. It was also always backed up by iCloud not iTunes so I can't access it that way.
How would I go about getting the IMEI?
Thanks,
Tim
iPhone 5, iOS 7.1.1
The iTunes computer application is what triggers the iCloud backup. You must have synced to iTunes at least once. Open up iTunes and go to Preferences/Devices. Move the cursor so that it hovers over the name of your phone. Don't click. The IMEI will appear (along with some other things).
Thanks for your response. The only thing showing in iTunes is my old iPhone which was replaced by apple, and has a difference serial number to the one one showing in "my devices" on my apple account. Any other ideas?
Thanks,
Tim
The only thing left is to call Apple. Sorry.
If you still have the email receipt from apple when they replaced the phone you can find the imei number on the receipt.
This is false, you do not need to have ever used iTunes in order to do this. My iPhone has never seen or talked to iTunes in its life.
Call your Carrier, They should be able to locate it as it will pop up in their systems. Basically the IMEI is how the network identifies your phone.
Your carrier had to have the IMEI in order to connect to the cellular network. Contact them.
Lost iPhone - need IMEI for insurance claim
